Tech Documentation

Tech tips and resources at your fingertips day and night

Desktop Support during COVID-19

The following information is subject to change. Last updated: June 25th, 2020 Table of Contents: Overview Limitations to in-person work Protocols: Hygiene and Sanitation Protocols: Quarantining Questions? Overview The following article outlines general procedures and guidelines for Desktop Support during COVID-19. At any time, a support representative or community member reserves the right to reschedule […]

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Library Services: Summer 2020

Table of Contents: Overview Requesting Bryn Mawr Library books for curbside pickup Scanning services and Interlibrary Loan EZ-Borrow Printing Additional Questions?   Overview The libraries are beginning on-demand scanning services and curbside pickup of books from the Bryn Mawr circulating library collections for students, faculty and staff. Library buildings remain closed. Requests for digital scans […]

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Panopto: Enabling Video Downloads

Screen shot adjusting settings at the folder level

By default, Panopto is set up to work like YouTube: when you give people Viewer access  videos or share viewing links with them, they will be able to stream the videos (that is, watch in a web browser while connected to the Internet), but NOT download them. Streaming is very Internet-intensive. Allowing viewers to download […]

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Students: Laptop Purchasing Guide

Looking to bring a laptop to campus? This document provides general guidelines and recommendations for a typical undergraduate student purchasing a laptop for four years of college. For information regarding specific requirements, please contact the department of your major. Looking for information for faculty or staff members? See the Questions? section below. Table of Contents: […]

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Students: What tech to bring to College

The intended audience for this article is new and returning students. Faculty and staff should consult the LITS Help Desk for advice. Note: You can find more about what tech services the College offers at our Students: Technology Services tech doc (pending). Table of Contents: Personal Laptops Mobile Devices Other Essentials & Accesories What NOT to bring […]

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Microsoft Office – Installing on personal devices

Before you start, you will need access to the following: a Bryn Mawr College account a personal laptop or desktop computer with internet access Table of Contents: Office365: Overview Installing Microsoft Office Questions?   Office365: Overview You can install Microsoft Office on up to 5 devices simultaneously including laptops, desktops, smartphones and tablets. *Microsoft Teams […]

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Graduating Students – Account Access

When a student graduates, access to a variety of College accounts and online services changes. Please be mindful of the following timelines when moving data and setting up post-graduation accounts. Office 365: Email and OneDrive Ninety (90) days after you graduate, you will lose access to your college Office 365, email and OneDrive account. If […]

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Accessing Financial Edge Off Campus

Community members working off-campus on a College-provided computer can access Financial Edge. The following instructions will show you how to set that up. Before you start, the are two steps you must complete to be able to set up and use Financial Edge: Set up the College’s VPN (Click here for VPN instructions.) Set up […]

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Captioning

Captioning Decision tree

Captioning Decision-tree What is captioning? Captioning refers to audio content that is converted to text and synchronized with video. There are two methods of captioning: Automatic speech recognition (ASR): Also known as machine-generated captions, ASR captions can be produced quickly yet are typically only 75% accurate. Human-generated captions: Meet Section 508 compliance guidelines for accuracy […]

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Adjusting Moodle Activity Settings for Individual Students

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The Moodle Assignment, Lesson and Quiz activities have User Overrides options that allow you to change settings for specific students or groups in order to provide accommodations, extensions, or make-up opportunities: You can override the open (start) and close (due, cutoff) dates for all three types of activities. For Lessons and Quizzes, you can also […]

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