Tech Documentation

'General Assistance' Archive

Accessing Adobe Software (Photoshop, Acrobat, etc.)

Posted August 7, 2019

Lab Computers: Bryn Mawr College community members will be prompted to enter their Bryn Mawr username and password each time they use 2019 Adobe software. Haverford and Swarthmore community members can access Adobe software in Bryn Mawr College labs and classrooms by signing up for a free Adobe ID at Adobe.com and using that credential […]

Using Code42 for Desktop Backup

Posted February 20, 2019

Bryn Mawr’s Code42 Desktop Backup service provides faculty and staff with unlimited cloud storage for securely backing up files on multiple devices. To install Code42, visit Software Center from your College-owned windows or Mac computer. Here are some articles that will help you make the most of this great service. Still have questions? Contact the […]

Microsoft Office in Public Computer Labs

Posted February 13, 2019

When opening a Microsoft Office product (Word, Excel, PowerPoint, OneNote) on a public computer (located in the labs of Canaday, Carpenter, and Collier), you will be prompted for your Bryn Mawr College email address and password to activate the product. Microsoft Office will only prompt you for your credentials the first time you open a […]

WeVideo: Video-Editing Basics

Posted January 18, 2019
Screen shot of WeVideo interface with media library, timeline tracks and preview window called out.

This is a basic overview of WeVideo’s video-editing interface. For more detailed video walkthroughs of the interface, software features, and different editing techniques, see the WeVideo Academy. The WeVideo Project Interface Find your project in the WeVideo Projects tab, and double-click on it to begin editing. Like most video-editing software, WeVideo¬†has a media library, where […]

Technology Tips for International Travel

Posted December 14, 2018

The following documentation is intended for students, faculty, and staff travelling abroad. The document will provide a brief overview of how to use Duo if a cellular and/or wireless network are not consistently available. Additionally, the document will cover the actions community members should take before travelling with encrypted devices and also go over international […]

Upload a video to Tegrity

Posted November 28, 2018

In addition to using Tegrity to record lectures and talks in classrooms set up for that purpose (see Recording a Lecture in a Classroom),¬†you can also upload video created or recorded elsewhere into Tegrity in order to share it with viewers. You can upload a video to Tegrity from any computer (Mac or PC); if […]

Getting Started with Duo

Posted September 5, 2018

Enrolling Once your College account is set up for Duo, you will be able to enroll in the service by logging into a Duo protected resource, such as your Bryn Mawr College email account. (We recommend doing this on a laptop or a desktop for the smoothest experience.) After logging in, you will reach a […]

Project Management 101 for Mawrters

Posted April 23, 2018

This guide gives a student-focused approach to basic project management techniques.

Browser Troubleshooting

Posted February 5, 2018

Need assistance with your web browser (Chrome, Firefox, Safari, etc.)? Every browser is a little different, but each provide information on how to perform basic troubleshooting tasks, like clearing your cache and history. For more information, you can visit the support pages for your browser of choice: Google Chrome Help & Support Mozilla Firefox Help […]

Mass E-Mail Information

Posted January 17, 2018

The following information concerns Bryn Mawr College email mailing lists (listserves) where list owners can send email to list members, and can choose to allow any member to send messages to the entire list. For information about mail merges or personalized outbound mass mailing, please contact the Help Desk at help@brynmawr.edu. What is a Mailing […]

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