Tech Documentation

Tech tips and resources at your fingertips day and night

Naming Conventions & Best Practices

Files named on Mac or Windows computers usually work fine on the other platform, but there are a few characters sometimes used in file names that are exceptions. The table below explains which characters might cause problems, why they do, and potential substitutes for those characters that will work on both Mac and Windows. Filename […]

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Replacing Ricoh Print Queues with Canon Ones

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Basics of Using a Canon Multifunction

The documents and links below will get you started with the most common functions on the Canon MFPs including print, copy, fax, scanning to network drives, cross-campus print-release (secure printing), etc. Don’t forget, each copier has a Tutorial button right on the screen which can help with copy and fax operations (scanning instructions do not […]

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How to reorder your courses and customise your homepage in Moodle

Have too many courses and only need to regularly access a few? Have older courses that you no longer need but not an administrator of? This new version of Moodle now has a way for everyone to customize their homepage and decide which courses appear on the home page, in whatever order they wish. Near […]

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What’s new in WordPress 4

Moving from WordPress 3.5 to 4.0.1 (information about the upgrade schedule is available on the LITS blog) will not bring any drastic changes, but you will see a number of small changes that should improve your blogging experience. Complete list of changes for 4.0 (most changes are in this version; 4.0.1. contains security updates only. Changes […]

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Microphone not working?

Trying to Skype or record a message, but not hearing any sound when you speak into the microphone? There are up to four places where the microphone and input volumes might be set: 1. Physical volume controls on your microphone or headset. If you’re using a headset or desktop microphone, look for controls on the […]

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Accounts for Graduating Students

When a student graduates, access to a variety of College accounts and services changes. Please be mindful of the following timelines when moving data and setting up post-graduation accounts. Email 90 days after graduation, student email accounts are no longer accessible. If you’d like to save anything in your Bryn Mawr email account, you must […]

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Changing a Zimbra Display Name

To change your name as it appears in Zimbra, navigate to the Preferences tab at the top of the window above your Inbox. In the panel that appears on the left (or along the top if you are viewing Zimbra in HTML mode), select Accounts. In the main part of the window, you will see […]

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Using Remote Desktop Off Campus

In September 2014, we introduced a Remote Desktop Gateway server designed to secure RDP connections from off campus . If you use Microsoft Remote Desktop (on Windows or OS X) to connect to desktops, servers, or Financial Edge from off campus locations, you will need to use these instructions to connect successfully.

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Microsoft Online Learning: Choosing and Navigating a Course

The instructions below are for Windows 7 PCs using Microsoft Internet Explorer. Some features may not function correctly when using other browsers (e.g. Firefox, Chrome, and Safari) or when using OS X. 1. Browse the available courses to find one you’d like to take 2. Click on the link for the desired course. (Beginner Skills […]

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