Tech Documentation

Desktop Support during COVID-19

Posted June 30, 2020

The following information is subject to change. Last updated: June 25th, 2020 Table of Contents: Overview Limitations to in-person work Protocols: Hygiene and Sanitation Protocols: Quarantining Questions? Overview The following article outlines general procedures and guidelines for Desktop Support during COVID-19. At any time, a support representative or community member reserves the right to reschedule […]

Library Services: Summer 2020

Posted June 19, 2020

Table of Contents: Overview Requesting Bryn Mawr Library books for curbside pickup Scanning services and Interlibrary Loan EZ-Borrow Printing Additional Questions?   Overview The libraries are beginning on-demand scanning services and curbside pickup of books from the Bryn Mawr circulating library collections for students, faculty and staff. Library buildings remain closed. Requests for digital scans […]

Panopto: Enabling Video Downloads

Posted June 17, 2020
Screen shot adjusting settings at the folder level

By default, Panopto is set up to work like YouTube: when you give people Viewer access¬† videos or share viewing links with them, they will be able to stream the videos (that is, watch in a web browser while connected to the Internet), but NOT download them. Streaming is very Internet-intensive. Allowing viewers to download […]

Microsoft Office – Installing on personal devices

Posted May 13, 2020

Before you start, you will need access to the following: a Bryn Mawr College account a personal laptop or desktop computer with internet access Table of Contents: Office365: Overview Installing Microsoft Office Questions?   Office365: Overview You can install Microsoft Office on up to 5 devices simultaneously including laptops, desktops, smartphones and tablets. *Microsoft Teams […]

Accessing Financial Edge Off Campus

Posted April 24, 2020

Community members working off-campus on a College-provided computer can access Financial Edge. The following instructions will show you how to set that up. Before you start, the are two steps you must complete to be able to set up and use Financial Edge: Set up the College’s VPN (Click here for VPN instructions.) Set up […]

Captioning

Posted April 22, 2020
Captioning Decision tree

Captioning Decision-tree What is captioning? Captioning refers to audio content that is converted to text and synchronized with video. There are two methods of captioning: Automatic speech recognition (ASR): Also known as machine-generated captions, ASR captions can be produced quickly yet are typically only 75% accurate. Human-generated captions: Meet Section 508 compliance guidelines for accuracy […]

Security and Zoom

Posted April 6, 2020

As the most popular web-conferencing solution on the market (some industry analyses estimate it has almost double the market share of competitors like Go To Meeting), Zoom has become a target for online trolling attacks. Zoom is also facing several investigations and lawsuits about the transparency and security of its practices for sharing data with […]

Advanced Features in Zoom

Posted April 3, 2020

In this documentation you will learn how to use: Breakout rooms Polling Remote Control Feature Co-hosts Table of Contents: Breakout rooms Polling Remote Control Feature Co-hosts   Breakout rooms: Zoom allows you to split your students/meeting participants into separate breakout rooms for small group projects and discussions. Breakout rooms are enabled by default for Bryn […]

Install the Zoom Add-In for Webmail/Outlook

Posted April 3, 2020
Screen shot of Zoom add-in in webmail

Adding the Zoom for Outlook add-in to Webmail or the Outlook desktop app enables you to schedule Zoom meetings from within those applications, just as you can with Teams and Skype for Business. If you use both Webmail and the Outlook desktop app, adding the add-in to one will also install it on the other. […]

Scheduling and Hosting Zoom Meetings with the Outlook/Webmail Add-In

Posted April 3, 2020

This article explains how to create and host Zoom meetings using the Outlook/webmail add-in. Note that using this plug-in is optional, you only need it if you want to create Zoom meetings from within your Outlook/webmail calendar. If you don’t use the calendar or plan to post meeting links elsewhere, see¬†Teaching with Zoom for info […]

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