Table of Contents: Why do I need to back up? Where can I store my backup? How do I back up? Questions?   Why do I need to back up? Backups are critical to the integrity of your data, and ensure you’ll never lose valuable files in the event of a device failure. 3-2-1: ensures your backup […]

What is ransomware? Ransomware is a class of malicious software that holds your data hostage by blocking access and demanding payment. In some instances, the software may even threaten to leak your data unless you pay. Did you know? Even if you do pay (Which you should not!), the bad actor will still keep your […]

Before you start: The FAQs below use collapsible sections, click on the arrows to expand/hide information. Have a question that’s not on the list? Send it to the Help Desk! Last updated: April 8, 2021 Table of Contents: IT Support & Services Library Services Services for Faculty Educational and Scholarly Technology The Makerspace Additional Questions? […]

When a student graduates, access to a variety of College accounts and online services changes. Please be mindful of the following timelines when moving data and setting up post-graduation accounts. Office 365: Email and OneDrive Ninety (90) days after you graduate, you will lose access to your college Office 365, email and OneDrive account. If […]

The NameCoach activity allows participants in a course to record the pronunciation of their name for other participants to hear, helping both teachers and students learn each other’s names quickly. Add the NameCoach Activity to a Course You must have a Teacher role to set up the NameCoach activity.  Log into your course and Turn Editing […]

The NameCoach activity allows participants in a course to record the pronunciation of their name for other participants to hear, helping both teachers and students learn each other’s names quickly. Recording your name in NameCoach Click on the NameCoach activity on the course page (the teacher may have given it a different name, but it […]

Please review the following in full before beginning to clean up your hard drive (C: drive). If you have any questions about cleaning up your hard drive, contact the Help Desk (help@brynmawr.edu or x7440). If you haven’t already, please review the Top 11 Tips for Cleaning-Up Your Files: http://techdocs.blogs.brynmawr.edu/6416 Purpose of your Hard Drive (C: […]

Please review the following in full before beginning to clean up your Q: Drive. If you have any questions about cleaning up your Q: drive, contact the Help Desk (help@brynmawr.edu or x7440). If you haven’t already, please review the Top 11 Tips for Cleaning-Up Your Files: http://techdocs.blogs.brynmawr.edu/6416 Purpose of the Q: Drive The Q: drive […]

Please review the following in full before beginning to clean up your H: Drive (known as Network Home Directory on Macs). If you have any questions about cleaning up your H: drive, contact the Help Desk ( help@brynmawr.edu or x7440). If you haven’t already, please review the Top 11 Tips for Cleaning-Up Your Files: http://techdocs.blogs.brynmawr.edu/6416 […]

The terms kilobyte, megabyte, gigabyte, and terabyte have become household names, but how much data do these terms really represent? It can be very helpful to understand how large various types of files are when considering storage limitations of Hard Disk Drives, USB flash drives, email attachment sizes, or when using a cloud-storage tool such […]