Tech Documentation

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College Softphone: Setup & Use

The following article applies to College softphones. For your College deskphone, see College Deskphone: Setup & Use. Before you start, you will need access to the following: a Bryn Mawr College account a Bryn Mawr College extension¹ ¹e.g. 610-526-xxxx a laptop/desktop/mobile device with internet access Table of Contents: The Basics MiCollab Setup Enable Your Softphone Customize […]

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College Deskphone: Setup & Use

The following article applies to College deskphones. For your College softphone, see College Softphone: Setup & Use. Table of Contents: The Basics Log In & Voicemail Setup Voicemail: Check Messages Voicemail: Change Greetings Questions?   The Basics Dial 81 to make a call to a number outside the College. (e.g. 81-xxx-xxx-xxxx) Extension = last 4 digits […]

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Conference Calling from Off-Campus

This article has been retired. Please see the Conference Calls section of College Softphone: Setup & Use for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

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Conference Calling with MiCollab Softphone

This article has been retired. Please see the Conference Calls section of College Softphone: Setup & Use for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

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Phone System: Customizing Your Call Flow (Forwarding, Automated Call Routing)

This article has been retired. Please see the Customize Call Flow & Status section of College Softphone: Setup & Use for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

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Voicemail: Recording and Changing Primary and Conditional Greetings

This article has been retired. Please see the Voicemail: Change Greetings section of College Deskphone: Setup & Use for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

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Phone System Quick Reference Guides

This article has been retired. Please see The Basics section of College Deskphone: Setup & Use for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

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Day 1: Getting Started With Your New Phone

This article has been retired. Please see The Basics section of College Deskphone: Setup & Use for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

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Password Managers: Overview

Table of Contents: What is a Password Manager? How do I use a Password Manager? Popular Options Questions?   What is a Password Manager? A service or feature that stores and autofills your credentials. LITS highly recommends using a dedicated password manager service, rather than one built-in to a browser. Why? How are they different? […]

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Sharing Files Securely Using OneDrive

OneDrive provides an easy way to share files and folders with others: Create a “share link” for a file or folder. Email or paste the link into a web page, shared document, Moodle course, chat, etc. Other people click that link to access the file or folder. By default, settings for share links are not […]

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