This article reviews how to order/install/recycle supplies for Canon. If you contact Canon and receive contradictory information: Note who you were speaking with and the information you were given, and forward it along to the Help Desk. Table of Contents: Ordering Supplies Installing Supllies Disposal/Recycling Questions?   Ordering Supplies Who: designate a point person for […]

This article has been retired. Please see the Other Canon Features section of Printing at Bryn Mawr College for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

Before you start, you may need access to the following: a laptop/desktop with internet access a College account an activated OneCard Haverford students: To retrieve your print job, tap “Login” and enter your College email and password. Table of Contents: Choosing a Print Queue Adding a Print Queue Retrieving Your Print Job Other Canon Printer Features […]

Before you start: The FAQs below use collapsible sections, click on the arrows to expand/hide information. Have a question that’s not on the list? Send it to the Help Desk! Last updated: June 09, 2021 Table of Contents: IT Support & Services Library Services Services for Faculty Educational and Scholarly Technology The Makerspace Additional Questions? […]

This article overviews some basic computer accessories suggestions for students, faculty, and staff in remote work and learning environments. All prices are from the time of writing and are thus subject to change. Table of Contents: Audio-Visual Equipment Keyboards, Mice, and Styluses Tablets Adapters Additional Accessories Questions?   Audio-Visual Equipment Upgrade your audio or video! […]

Before you start, you will need access to the following: a device with internet access Table of Contents: What is Apporto? Connecting to a Virtual Lab Computer FAQ Questions?   What is Apporto? Try LabStats first! Use Apporto if your device doesn’t support RDP* or if no computers are available via LabStats. *i.e. smartphones, tablets, etc. […]

Before you start, you will need access to the following: a laptop or desktop computer with internet access your Duo-enrolled device for two-step authentication MacOS: the Microsoft Remote Desktop application Chromebook*: the Microsoft Remote Desktop 8 app *Follow the instructions for Windows below Haverford students: Install and connect to Haverford’s VPN* *only required when not connected […]

Table of Contents: Why do I need to back up? Where can I store my backup? How do I back up? Questions?   Why do I need to back up? Backups are critical to the integrity of your data, and ensure you’ll never lose valuable files in the event of a device failure. 3-2-1: ensures your backup […]

What is ransomware? Ransomware is a class of malicious software that holds your data hostage by blocking access and demanding payment. In some instances, the software may even threaten to leak your data unless you pay. Did you know? Even if you do pay (Which you should not!), the bad actor will still keep your […]

When a student graduates, access to a variety of College accounts and online services changes. Please be mindful of the following timelines when moving data and setting up post-graduation accounts. Office 365: Email and OneDrive Ninety (90) days after you graduate, you will lose access to your college Office 365, email and OneDrive account. If […]