Canon Supplies: Ordering, Installation, and Disposal

Posted June 16th, 2021 at 4:18 pm.

This article reviews how to order/install/recycle supplies for Canon.

If you contact Canon and receive contradictory information:
Note who you were speaking with and the information you were given, and forward it along to the Help Desk.

Table of Contents:


Ordering Supplies

Who: designate a point person for orders; typically a Department Admin
Where: supplies are sent to the location of the device
Cost: your department is not billed for replacement supplies

Do not order from any other source.
Do not pay for supplies other than paper.

You will need the following:

  • Device model
  • Device serial number
  • Canon supplies number
Finding Model

All of our Canons are ImageRunner Advance series devices. Specific model can be found above the touchscreen. Canon Model

Finding Serial Number & Canon supplies number

These can be found by lifting the top of the device, exposing the flatbed scanner. Look for the sticker above the glass near the hinges.

Canon SN

What you should order
LITS does not hold extra toner for any model.
Be sure to have the following for each copier unit.
  • One toner cartridge
    For color copiers: one toner cartridge for each color
  • One waste toner cartridge
  • At least one extra stapler cartridge


Installing Supplies

Instructions will be displayed on the device’s touchscreen. Be sure to follow them exactly and tap “Next” as you proceed.

Instructions can also be found from:

Don’t forget to order a new cartridge for the one being replaced!



Toner and waste toner cartridges should be sent to Canon to be recycled. For waste toner, be sure to tighten the cap of the cartridge completely.

Require assistance with waste toner? Contact the Help Desk or Canon Service. The copier will stop functioning if the waste toner is full.



If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Location: Canaday Library 1st Floor

Filed under: Printing by Roy Smith

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