All posts by Amy Pearlman

Mass E-Mail Information

The following information concerns Bryn Mawr College email mailing lists (listservs) where list owners can send email to list members, and can choose to allow any member to send messages to the entire list. For information about mail merges or personalized outbound mass mailing, please contact the Help Desk at help@brynmawr.edu.

What is a Mailing List?

A mailing list is simply a list of addresses to which the same information is being sent.  Two common types of email mailing lists are announcement lists and discussion lists. Announcement lists are used so that one person or group can send announcements to a group of people, and a discussion list is used to allow a group of people to discuss topics amongst themselves, with everyone able to send mail to the list and have it distributed to everyone in the group.

Bryn Mawr College uses a piece of software called Mailman for our lists. We have a mix of announcement and discussion lists, some of which are moderated, and others of which are unmoderated or “open.” One can subsribe to or manage mailing lists at http://newmailman.brynmawr.edu.

Personal and Organizational Mailing Lists

Any community member can request the creation of a new list for themselves or on behalf of any group or organization who they are authorized to represent simply by filling out the form at https://td.brynmawr.edu/TDClient/Requests/ServiceDet?ID=284. Lists can contain both on- and off-campus members. Moderation and other settings can be selected by the list owner on a per-list basis.

If you want to send a message to an entire segment of the community, please use one of the above lists rather than building your own list. The college-run lists are updated as people move in and out of the community.

Personal mailing lists cannot be mandatory or automatically maintained. List owners must allow members to unsubscribe at will.

Communicating with the Campus Community

Please see this information from College Communications about how to send out information for the campus community via the Daily Digest.

Prior to the Daily Digest, individuals used mailing lists (listservs) to send mass emails. These listservs still exist and include many niche lists as well as others that encompass large segments of the Bryn Mawr community.

Lists for faculty, staff, each undergraduate class, and each graduate school are automatically maintained. These lists are intended to be used in a very limited fashion for important information that pertains to all members of each list. Examples would include (but are not limited to) messages from the President’s Office, housing information for students, human resources updates for faculty and staff, or faculty governance information for the faculty.

Communications does not moderate or administer these listservs.

Any community member can submit information to the DailyDigest and, in the summer when Daily Digest is less frequent, to the listservs for particular campus constituent groups. In order to be sure that information submitted is consistent with the intended use of the listservs, posts must be approved by a list moderator; the messages will not be sent to the recipients until approved. Most lists are approved once or twice a day; please plan ahead to ensure that time sensitive messages are received in a a timely fashion.

Note: Daily Digest or listserv messages that contain announcements in the form of a flyer or image should also include the text of the announcement in the body of the e-mail. Text that appears only in images or attachments cannot be read by the screen reading software that visually impaired community members use and it can also be difficult for the increasing number of community members who read e-mail on their phones to view. Make sure everyone knows about your event by including text with the name, date, location, and other important details in your daily digest announcement.

To send a message to a particular group, email to the appropriate address from the list below.

To reach Address Moderated By
Faculty faculty@brynmawr.edu Provost’s Office
Staff staff@brynmawr.edu President’s Office
Faculty and Staff fac-staff@brynmawr.edu Faculty and Staff List Moderators
Senior Class class22@brynmawr.edu
Dean’s Office
Junior Class class23@brynmawr.edu Dean’s Office
Sophomore Class class24@brynmawr.edu Dean’s Office
First-Year Class class25@brynmawr.edu Dean’s Office
All Undergraduates undergrad@brynmawr.edu Dean’s Office
Graduate School of Arts and Sciences grad-as@brynmawr.edu GSAS Office
Graduate School of Social Work gssw@brynmawr.edu GSSW Office
Entire Community all-campus@brynmawr.edu Individual List Moderators

(as above)

Please note that since these are official College lists used for critical College communications, community members are automatically added to these lists and are required to be on those lists which are relevant to their respective community roles. Library & Information Technology Services cannot remove individuals from the role-appropriate lists. If you are not receiving email from one of these lists and should be (or vice versa), please contact the Help Desk.

Other Campus Lists and Their Uses

A number of additional lists are maintained automatically or by administrative departments for particular types of communication. These are predominantly announcement lists, and each of them has their own moderator and posting rules. The following are some common lists:

bulletins@brynmawr.edu

Sends to: entire community

Administered by: Communications

Enrollment: Automatic Mandatory

Description: Reserved for messages of importance for the entire campus community such as experimentation policies and payroll information; and for messages from the President. Unlike the all-campus list (above), messages to this list need not be approved by individual list moderators.

activities@brynmawr.edu

Sends to: subscribed members

Administered by: Student Activities

Enrollment: Optional, Self-Managed

Description: Messages about campus activities, focused on undergraduate students. Announcements regarding campus activities, such as lectures, performances, colloquia, parties, and other community events. This is an optional listserv that any community member may subscribe to or unsubscribe from at any time; new students are subscribed by default each fall but may unsubscribe.

campus-security@brynmawr.edu

Sends to: entire community

Administered by: Campus Safety

Enrollment: Automatic Mandatory

Description: Reserved for messages of importance for the entire campus community such as power outages, weather events, parking notices, and urgent security issues or threats. Only designated members of Campus Safety such as Lillian Burroughs may send content through this list. This list is used in conjunction with the Everbridge notification system to provide critical information.

academiccommunity@brynmawr.edu
facultydevelopment@brynmawr.edu
emeriti@brynmawr.edu

Sends to: subscribed members

Administered by: Provost’s Office

Enrollment: Automatic for faculty, optional for others

Description: These lists are designed to communicate with academic community members.

academicevents@brynmawr.edu

Sends to: subscribed members

Administered by: Dean’s Office

Enrollment: Optional, Self-Managed

Description: Intended to be used for announcements to UG students about programs, events and opportunities that are primarily related to academic or scholarly life at the College. Common examples of these include major teas, guest lectures and panel discussions. The list is administered by the Dean’s Office staff and announcements will be forwarded within one business day of receipt.

List Policies and Abuses

Sometimes outside spam messages are submitted via unmoderated lists. If you are receiving spam messages via a list, please contact the list owner. List owners should contact the Help Desk for help with controlling spam messages being sent through lists they administer.

Most campus lists allow only very small attachments, for a maximum message size of 100KB. Please post large content to a Web location and link to it.

If you have any questions about these guidelines, please contact the Help Desk at x7440 or help@brynmawr.edu.

Meetings and Web Conferences with Skype for Business

Skype for Business will be retired on July 31, 2021.

Skype for Business is a different product than consumer Skype.  It is built on a different platform and allows much larger meetings — up to 250 people.  Faculty and Staff members will automatically have call-in telephone numbers added to any scheduled Skype meetings.

You can use Skype from Office 365 on the Web (webmail.brynmawr.edu) for IM or scheduling meetings from your calendar.  For in-time meeting creation and full functionality, we recommend that you obtain the Skype for Business client — note: this is not the same as the consumer Skype client.  This is available for Windows, Mac, iOS, and Android.  For your College computer, you already have it.  Otherwise, download it from Software Center (contact the Help Desk if you need assistance).  You can get it directly from Microsoft for mobile devices and personal computers.  You are entitled to the licensed version.

You can invite anyone to a meeting, and they can attend without a client or login, right in their browser or by using the Skype Meetings app.

LITS is now recommending Skype for Business to replace previously used Adobe Connect, departmental/personal Skype, or Webex accounts.

Learn more:

Please note that Bryn Mawr does not have outbound calling enabled.  Also, if you need to do a broadcast for more than 250 people, please contact LITS well in advance of your event as an additional service is required.

Getting Started with Your First Meeting

The first step is to obtain the Skype for Business client — note: this is not the same as the consumer Skype client.  This is available for Windows, Mac, iOS, and Android.  For your College computer, you already have it.  Otherwise, download it from Software Center (PC instructions/Mac instructions — contact the Help Desk if you need assistance).  You can get it directly from Microsoft for mobile devices and personal computers.  You are entitled to the licensed version.

Once you have Skype for Business installed, open it and:

  1. Set up your audio options and make sure everything’s working
  2. Set up your video options and make sure everything’s working (if you want to share video during the meeting)
  3. You will actually create the meeting in Outlook:
    1. If you use the Desktop version, switch to the calendar and click the New Skype Meeting button.
    2. If you use Outlook Web Access (Webmail), switch to the calendar, click New Event and then Add Online Meeting (to the right of the room/location field)
    3. Select Skype Meeting
    4. Set the date and time as you would normally.
    5. Add yourself, any BMC colleagues, and/or outside parties here too if they’ll be part of the meeting.
    6. Outlook will automatically generate a “Join this Meeting” link and a dial-in number will be shared with your attendees in the description field of the event. (Please note that event generated from student accounts are Web-only and will not have a dial in option).
    7. The join URL and dial-in info in the event description can be copied and shared via other means of communication if certain users are unable to receive the event invite.
  4. You can open your meeting at any time by clicking the Join link in your meeting.
    1. There’s a nice overview of the icons and features at Learn about the Skype for Business meeting window.
    2. For details about how to do things during a meeting (record, chat, share files, share your screen, etc.), see Microsoft’s Meetings with Skype for Business documentation.

Since some of your attendees may be unfamiliar with web-conferencing, I recommend including links to these help pages in your meeting invite:

Join via computer

Call in to the meeting

 

Library Book Locations

Canaday Book Locations

 

Call Number
(if preceeded by q, f, ff or + see note below)
Subject Area Floor
000 – 999 Dewey Decimal – all subjects Off-site storage – request in Tripod
Diss Bryn Mawr College Dissertations Floor B
A General Works Floor B
B Philosophy. Psychology. Religion Floor A
C Auxiliary Sciences of History Floor 3
D History: General and Old World Floor 3
E – F History: America Floor 3
G Geography. Anthropology. Recreation Floor 3
H Social Sciences Floor 3
J Political Science Floor 3
K Law Floor 3
L Education Floor 3
M Music and Books on Music Floor B
N Fine Arts Floor B
P and PB Philology and Linguistics Floor B
PC-PZ Modern Languages and Literatures Floor 2
Q Science Floor B
R Medicine Floor A
S Agriculture Floor B
T Technology Floor B
U-ZA Military, Naval & Library Science Floor B

 

PLEASE NOTE:

  • Call numbers preceded by a lower-case q, f, or ff, are shelved on Floor B.
  • Call numbers preceded by INDEX or REFERENCE are shelved on Floor 1.
  • UN, US & PA Governments are shelved on Floors A and B.
  • Please ask a Reference Librarian if you need assistance.

Carpenter Book and Journal Locations

A-C call #s D-M N-NX P-Z
B Carpenter Old Library Stacks Level A Level B Level A
B Carpenter Folio Level A Level A Level B Level A
B Carpenter Double Folio Level A Level A Level B Level A
B Carpenter Periodicals All call numbers, Level B (classroom side)
B Carpenter Reference Level A, opposite the circulation desk
B Carpenter Media Level A, opposite the circulation desk, past Reference
B Carpenter Reference (Classical Texts) Loebs, Budes, Teubners and Oxford editions opposite the circulation desk. CVAs and TLG and TLL to the right of the circulation desk.
B Carpenter Digital Media and Collaboration Lab Level A (back), inner room of Digital Media and Collaboration Lab

B Carpenter Cage books are in the Rare Book Room in Carpenter, and are available when the librarians are present; usually 9 a.m. till 5 p.m. Please call or write ahead if you need to see a Cage book at a particular time.

Other BMC Library Locations

(Scroll down to find your location. If it doesn’t appear here, ask at the Circulation Desk (x5276) or Reference Office (x5279)

“Location” in Tripod Physical Location
(BOLD FACE indicates a building other than Canaday)
B Canaday CD-ROM (Floor B) By microfilm machine, Floor B
B Canaday Folio (Floor B) Compact and wall shelving, Floor B
B Canaday Index (Floor 1) Low bookcasese and wall shelving Reference area, Floor 1
B Canaday Map File (Floor 1) Cabinets, right of CIO Offices, Floor 1
B Canaday Microfiche (Floor B) Center Aisle, Floor B
B Canaday Microfilm (Floor B) Center Aisle , Floor B
B Canaday PA Documents

(Floor A)

(Code, Laws, Purdon’s)

By far windows , Floor A

B Canaday PA Documents

(Floor B)

Compact shelving, far left quadrant, Floor B
B Canaday Personal Copy Reserve (Floor 1) Ask at Circulation Desk, Floor 1
B Canaday Popular Magazines and Newspapers (Floor 1) By far windows, Floor 1
B Canaday Quita’s Corner

(Floor 1)

By far windows , Floor 1
B  Canaday Rainbow Alliance/Women’s Center (Floor 1) By far windows , Floor 1
B Canaday Reference (Floor 1) Reference area, Floor 1
B Canaday Reference Atlas Case (Floor 1) By far windows , Floor 1
 
B Canaday Reserve (Floor 1) Ask at Circulation Desk, Floor 1
B Canaday Reserve Video

(Floor 1)

Ask at Circulation Desk, Floor 1
B Canaday Social Work Reserve (Floor 1) Ask at Circulation Desk, Floor 1
B Canaday Special Collections (Archives) Special Collections, Floor 2
B Canaday Special Collections (Children’s Book Collection) Special Collections, Floor 2
B Canaday Special Collections (Faculty Publication Collection) Special Collections, Floor 2
B Canaday Special Collections (Manuscript Collection) Special Collections, Floor 2
B Canaday Special Collections (Map Collection) Special Collections, Floor 2
B Canaday Visiting Writers Near main staircase, Floor 1
B Canaday UN Documents

(Floor B)

Compact shelving, far left quadrant , Floor B
B Canaday US Documents By far windows, Floor A

Compact shelving, far left quadrant , Floor B

B Canaday Video (Floor A) By elevator and center aisle, Floor A
B Carpenter Rhys Carpenter Library, College Hall west facing Goodhart
B Collier Collier Science Library, Park Science Center
B College Hall Quita Woodward Memorial Reading Room College Hall, west, Floor 1
B Special Collections Special Collections, Floor 2

Mobile Device Support

Below, please find information on the level of support Library & Information Technology Services can provide for different mobile devices and e-readers. If you have any questions, please contact the Help Desk at x7440, or email us at help@brynmawr.edu.

WiFi: eduroam

Email
Contacts
Calendars
iOS (iPhone, iPad, iPod Touch)
Yes
Yes
Some
Some
Windows Mobile (phone, tablet)
Yes
Yes
Some
Some
Android
Yes
Yes
Some
Some
Other Mobile Devices

 

Varies
Varies
Varies
Varies
Nook
No
Kindle
No
Other E-Readers
Varies

 

iOS (iPhone, iPad, iPod Touch): Library & Information Technology Services can help you connect your iOS device (iPhone, iPod Touch, iPad) to Bryn Mawr College’s secure wireless network and sync your device to Office 365.

Windows Mobile (phone, tablet): Library & Information Technology Services can help you get your device connected to the College’s secure wireless network (eduroam) and sync your device to Office 365.

Android: Library & Information Technology Services can help you connect to Bryn Mawr College’s secure wireless network (eduroam) and can also help you sync your device to Office 365.

Blackberry: These are not supported devices. Library & Information Technology Services can offer advice for connecting to the College’s secure wireless network (eduroam), but can provide only generic instructions for wireless and IMAP (to sync your Bryn Mawr College email).

Other cellular devices (Nokia smartphones, etc.): These devices are not supported. Some devices may have the ability to connect to eduroam wireless and sync. Others may not be able to sync and may be limited to email or network access.

Nook: Most of these devices are not able to authenticate on eduroam.

Kindle: Most of these devices are not able to authenticate on eduroam.

Notes:

  • We may refer you to your cellular provider (AT&T, Verizon, etc.) for some types of questions.
  • Please keep in mind that mobile technology changes more frequently than computer technology; you should expect to replace these devices approximately every 2 years.
  • Please note that in all cases, support is limited to connecting to Office 365 (email, calendar, etc) and wireless networks (as applicable).  For some devices (as above) we are able to answer some questions on device usage and provide advice.  We are not responsible for third party applications, hardware issues, or any desktop-based sync applications.
  • Make sure your device is running the latest version of all firmware, and note that we cannot guarantee these services for all firmware versions.
  • All devices need a data connection to sync to Bryn Mawr services. This can be either a cellular data package or utilizing an internal wi-fi card, if present. We do not support wired connections on any device to sync to Office 365. Please note that using a cellular data connection can be very data intensive, and an unlimited data plan is highly suggested.
  • Some options above may be unavailable or support may be limited if you are syncing your device to another service or server via an “Exchange” setup.

Obtaining ChemDraw

Current faculty, staff and students of Bryn Mawr College have the ability to obtain ChemDraw free of charge as part of a Bryn Mawr site license. This applies only to current College affiliates with a valid Bryn Mawr e-mail address. This software via download is available both for Windows and for macOS. This download should not be used for College classrooms and teaching labs. If you need it installed in one of these locations, please call x7440 and request a software install. Click on the following link to go to the ChemDraw download page (you must be using Firefox for Mac or Windows or Internet Explorer for Windows):

ChemDraw Site License Page

You will be asked to enter your Bryn Mawr e-mail address. On the next page, click “Continue”.

You will be asked to create an account. Unless you already have a ChemStore account, click “Become a Member”. You may need to use IE or Firefox rather than Chrome with this site. Please remember during the account creation to use your Bryn Mawr e-mail address only.

Download the software and the manual PDF, and install as instructed. You will receive an e-mail with the necessary serial number information to allow you to complete the install.

Recommended Chrome Settings

If you’re using your College computer  and you are new to Chrome (you haven’t set up bookmarks or customizations), go to Software Center and double-click on the chrome installer.  This install is pre-configured with all the LITS-recommended options.

These settings are as per Chrome version 57.  Chrome updates often and settings may change.  Feel free to ask, or when in doubt, always choose the settings that do not share information or allow automatic actions.

Chrome Settings
Title: Chrome Settings (0 click)
Caption:
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Size: 589 KB

 

OneDrive for Business File Sync

OneDrive for Business is an integral part of Office 365, and provides a place in the cloud where you can store, share, and sync your work files. You can update and share your files from any device with OneDrive for Business. You can even work on Office documents with others at the same time.

Note: OneDrive for Business is different from OneDrive, which is intended for personal storage separate from your workplace.

OneDrive for Business Sync Clients and Apps are available for Windows, Mac, and Mobile platforms.  While you can always reach OneDrive from your Web browser, a client will allow your files to be easily accessed on your computers and mobile devices, and allow integration with other programs.  The desktop clients will also provide offline access.  Please note that your Bryn Mawr account is considered a “Work or School” account, rather than a “Personal” one.

You can install the sync client on your College computers and devices, and on personal computers and devices if they are protected by Antivirus and passwords as outlined in the Data Handling Policy. If you receive a new College computer or have your computer imaged, you will already have the correct client.

Windows:  On College machines, obtain the client from Software Center; on personal machines download the client and set it up with your College email address and password.  For complete instructions, see this Getting Started guide.

Mac:  On College machines, obtain the client from Software Center; on personal machines, download the client from the Mac App store.  Use your College email address and password.  For more information, see the OneDrive for Mac FAQ.

Mobile Devices:  See the app store for your mobile device to locate the correct client.

Additional Resources:

Replacing the Network Storage Dock Icon(s) on your College Mac

The location of your network file shares  will change as of July 14, 2014. This document will show you how to remove the existing dock icon  that allows you to map to adminfile.brynmawr.edu or acadfile.brynmawr.edu and replace it with the new icon pointing to the new Storage location (storage.brynmawr.edu) which will house both Academic and Administrative shares. More information about this change can be found at http://is.blogs.brynmawr.edu/?p=4208

Note:  This action must be performed from on campus or while connected via the Network Connect utility of the VPN (ingress.brynmawr.edu).  For  help using the VPN, see http://techbar.blogs.brynmawr.edu/1019 and use Method 2 in the attached document.

Replacing the Network Storage Dock Icon
Title: Replacing the Network Storage Dock Icon (0 click)
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SCAMALOT! Part III

Welcome back to SCAMALOT!, the series where you can learn to be a better spam detective. In Part II, our heroes dove into two messages claiming to be from popular shipping companies and found a treasure trove of scam. This time, we explore a false message claiming to be from within our institution — those scoundrels!

Let’s take a look! MsgList

Well, at first glance that looks ok.  I’m accustomed to messages coming from the Help Desk, Information Services, or directly from a person, so “Bryn Mawr Support” is kind of weird.  But it says it’s important, I’d better open it up!

Important_Notice

Wow, this has the official Bryn Mawr seal, the wordmark I see on the Web site, and the College’s real address and phone number right across the bottom.  Must be real, right?

Let’s keep looking.

The Header

So who is “Bryn Mawr Support”? We hover our mouse over the From: and….oh no!from

That doesn’t seem right.  It doesn’t look like the address for a support desk I’ve ever heard of, and it’s not a Bryn Mawr address or even from Haverford.

The reply address says “no-reply@brynmawr.edu”.  That’s not very friendly.  Usually I can rely to the Help Desk and ask a question…

What else?

The Format

Let’s take a closer look at the message as a whole.  This doesn’t look like a usual IS message.

Sure, maybe it’s a new format….but upon closer examination, the images are oddly sized and misaligned.  The background of the seal doesn’t match the background of the message itself.  The blue of the bar at the bottom is not one of the official Bryn Mawr blue colors.  And why use two different Bryn Mawr logos?   I didn’t think the seal was being used for communications any more.  Isn’t there a page about that? And the wrapping in the footer is odd as well.  Certainly less professional than one might expect…

The Text

text

When we take a careful read, this doesn’t sound very much like a message crafted for our community.  It addresses me as a “subscriber” and is signed by “Webmail Management” — who the heck is that?  I’m quite sure IS has told me that they will always sign with someone’s name.  The grammar and capitalization also has more than a few problems.  There’s no contact information either.

Let’s keep going!

The Links

Ok, so it says “Click Here” in the middle of the message.  If I click, where will I go?

clickhere

That doesn’t look like someplace I want to go!

DO NOT TRY THIS AT HOME — in order to completely investigate, I clicked on the link on an isolated test computer.  My browser gave me this message — another sure sign of badness!  If you get this kind of message when moving around the Internet, proceed with extreme caution.

forgery

What about all those graphics?  Where do they go?

graphics

None of those are links at all!  Why would one add Facebook, Twitter and Email icons if they don’t go anywhere?

Hey!  There’s some links down in that blue bar.  Where do those go?

footerbar

(Huh, what’s “ISLC Home”?)

islc

Both of these go to islc.net….which seems to be an Internet provider in South Carolina.  What does that have to do with Bryn Mawr?  Sounds sketchy to me.

Are there other ways to know?

Not enough for you?  Ok, let’s get down to brass tacks.  Since this is a message claiming to be from Bryn Mawr and is about technology, there’s a few more ways you would know.  If we take a look at what our friends in LITS have said about how they format messages there are some Bryn Mawr specific clues including the message being signed by an IS person and using terminology and service names that are consistent with what we use here at Bryn Mawr.

It’s also good to know that if a message is sent out about a major technology change, you will also find information about that change on http://lits.blogs.brynmawr.edu.  There’s nothing there about a change to Webmail.

The End. OR IS IT!?

This concludes today’s lesson in fake email detection. You can read more about common online scams at OnGuardOnline.gov. And stay safe!

SCAMALOT! Part II

Welcome to SCAMALOT!  In Part I, our heroes explored the anatomy of a scamtastic message claiming to be from Facebook.  In our continuing adventures, we will take a closer look at two messages which claim to be from popular shipping companies.

Example 1

Let’s start with an easy one.  In our first example, we will look at this somewhat weak attempt to impersonate a FedEx message:

What’s wrong with that, you ask? Let’s take a closer look…

  1. It has an attachment which is a .doc file (not a .pdf).  The document does not reference in its name a tracking number or other specific information.  It is possible for some files, including .doc, .zip, and .exe files, to contain viruses.
  2. It’s from a Mr. Ashley Sherlock, not from a FedEx alert address.  If I hold my mouse over Mr. Sherlock’s name, I see the address is “Mr Ashley Sherlock” <weboffinvsxxx@btinternet.com>.  Oooh! By the way…there is no To: line, meaning it was not sent directly to me.  Suspicious!
  3. The reply-to address is different and does not appear to be official either.  Holding my mouse over this address, I see it is “fast deliveryservice002” <fast_deliveryservice002@yahoo.com.hk>.
  4. The body of the email is odd — it has little information, no logo, is in all caps, and doesn’t look very professional.  It does not reference anything on Fedex’s Web site, and has no specific link for package tracking information.  It also has no specific information about the contents of the attached file.

Ok, so that one was pretty easy.  However these scams are so common that FedEx has set up a whole fraud prevention site containing examples of the most common scams. They would like to remind their customers that “FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, account numbers, passwords or personal information.” and offer this advice:

Common Warning Signs of Online Scams

  • Unexpected requests for money in return for delivery of a package, often with a sense of urgency.
  • Requests for personal and/or financial information.
  • Links to misspelled or slightly altered Web-site addresses (fedx.com, fed-ex.com, etc.)
  • Spelling and grammatical errors or excessive use of capitalization and exclamation points.
  • Claims that you have won a large sum of money in a lottery or settlement.
  • Certificate errors or lack of SSL for sensitive activities.

Example 2

Now let’s try something challenging!

Well, that looks pretty good.  What’s wrong?

Let’s start at the top.

Woah!  This message is titled as if from UPS, but the address claims to be from USPS.com.  The letters might be close, but those are *not* the same. That’s one sign. Let’s see what else we can find.

That’s an awful lot of addressees, and they seem to be a random, alphabetically ordered list of Bryn Mawr addresses.  This is not directed to me, or even to me and several colleagues with similar roles.

In fact, this message is about UPS invoices for “my” account.  Wait!  Do I even have a UPS account that should be invoicing me?

Ok, let’s look at one more thing.  The text at the bottom seems pretty legit, but let’s take a look at some of the links.  I’ll hover my mouse over the link and…hey!

That’s not a UPS site.  In fact, all of the links in this email go to the same site, which is not UPS.

I guess it really is a fake.  Time to hit that spam button in the toolbar.

Well, that’s all the time we have today, kids.  Tune in next time to see more scams uncovered in….SCAMALOT!