All posts by Peter Maple

Exporting E-ZBorrow History

E-ZBorrow is migrating to a new technology platform this week. Before August 31st, EZBorrow users are welcome to export their request history from the old system by following the steps below:

  1. Log in to the old E-ZBorrow system:
    1. Go to https://ezb.relaisd2d.com/?LS=BRYN
    2. Enter your OneCard barcode and click Login
  2. Navigate to your Completed Requests page:
    1. The account icon. When clicked, it shows a dropdown menu with "Hello, username," "My Account," and "Logout"Click on the green person icon in the top right
    2. Click My Account in the dropdown menu
    3. Click Completed Requests in left-side menu
  3. The Export Requests buttonExport your request history:
    1. In the upper right, click Export Requests
    2. Use the editor to include the fields you want to include in your export file
    3. Click Download to save your file

And you’re all set! The exported file is a .csv (comma-separated value) file, which you can open with a spreadsheet editor such as Microsoft Excel.

 

Accessing Financial Edge Off Campus

Community members working off-campus on a College-provided computer can access Financial Edge. The following instructions will show you how to set that up.


Before you start, the are two steps you must complete to be able to set up and use Financial Edge:

  1. Set up the College’s VPN (Click here for VPN instructions.)
  2. Set up the Duo Mobile app (Click here for Duo Mobile instructions.)

If you are looking to use Financial Edge off-campus on a personal computer, or if you have any questions about this guide, please contact the Help Desk at help@brynmawr.edu or call us at 610-526-7440.


Skip to a section:

Setting up Financial Edge Access

Step 1: Open Software Center

You’ll use an item in the Software Center to set up your computer to access Financial Edge remotely. You will need to be connected to the VPN to use the Software Center. (See: before you start)

 

In macOS, to open Software Center, click on the Software Center icon in your dock:

 

In Windows, to open the Software Center, type “software center” into the search bar in the bottom left of your screen, then select the Software Center app from the search results to open it:

 

Step 2: Install Financial Edge

In Software Center, find the item called Financial Edge. You can use the search bar within Software Center to find it if you’re having difficulty locating it in the list of applications. Then, click on the item, and click again on “Install” (or “Reinstall”) to run the item.

 

When when the installation is done running, a shortcut for Financial Edge will be created.

  • For macOS users, the shortcut will be on your desktop.
  • For Windows users, the shortcut will be in the Start Menu.

 

Using Financial Edge Off-Campus

Reminder: To use the Financial Edge shortcut, there are two requirements beyond the setup above: You must be signed in to the VPN, and you must have the Duo Mobile app set up on a smartphone or tablet.

  1. First, open the Financial Edge shortcut by clicking it in the Start Menu (Windows) or double clicking it on the desktop (macOS).
  2. When the app has opened, make sure you have your Duo Mobile device with you, then sign in with your College username and password.
  3. Open the Duo Mobile app on your device.
    • You will get a Duo push in the app, but you will not get a push notification.
    • Tap the bright green banner at the top of the app when the Duo request arrives to open the prompt and approve it as normal.

You are now signed in and can proceed to use Financial Edge as normal.

Questions?

If you have any questions about this guide, or if you are looking to use Financial Edge off-campus on a personal computer, don’t hesitate to contact the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor

Using the VPN for Off-Campus Access

Bryn Mawr College uses a VPN (Virtual Private Network) to allow users to access their Home directory and other network drives when off campus. Connecting to the VPN simulates being connected to the on-campus network, so users can work off-campus without missing out on any important data or resources. The app used to connect to the VPN is called Pulse Secure.

If you have any questions about the following guide, please contact the Help Desk at help@brynmawr.edu or by calling +1 610-526-7440.

Please Note:You cannot use the VPN and EZProxy (for access to library resources) at the same time. Additionally, you cannot use the VPN to access any region-locked content or bypass internet censorship regulations.
Jump to a section:

 

Using the VPN with College computers (Windows)

College-provided Windows computers already have the Pulse Secure app installed on them. Follow the steps below to configure the app to use the College’s VPN.

Step 1

Open Pulse Secure. The easiest way is to type “pulse secure” into the search bar in the bottom left corner of your screen, then click on the app when it appears in the search results.

The search bar can be accessed by pressing the Windows key on your keyboard.

  1. If the Pulse Secure App does NOT appear in the search results, please consult the last section of this post: Using the VPN with personal Windows computers.

Step 2

When Pulse Secure opens, it might ask you to sign in. Sign in as you would for webmail, with your full College email and password. Authenticate with Duo.

Step 3

If you see an entry named ingress.brynmawr.edu in Pulse Secure, in the space under Connections, follow this step. Otherwise, skip to Step 4. You can switch the connection’s status by clicking connect or disconnect on the right-hand side, and you can see whether it is connected or disconnected by looking under the connection name.

Step 4

If there is no entry under Connections, you need to add a connection. To do this, click the + button to the right of Connections. The Add Connection window will open. Enter the following information into the fields:

Type: Policy Secure (UAC) or Connect Secure (VPN)
Name: (SA) ingress.brynmawr.edu (or any name you want)
Address: ingress.brynmawr.edu

Click Connect, then sign in with your College email and password if prompted.

 

Using the VPN with personal computers (Windows)

Step 1

In a web browser (we recommend Google Chrome for this process), go to https://ingress.brynmawr.edu. Log in with your College username and password.

Step 2

After logging in, you’ll see the Pulse Secure homepage, with the headers “Web Bookmarks,” “Files,” and “Client Application
Sessions.” Under the Client Application Sessions header, click the Start button to the right of Pulse Secure.

Step 3

Click Download to download the Application Launcher, then open the file to install it. To do so, if you’re using Google Chrome, click on the file that appears in the left of the pop-up banner at the bottom of the window. If you’re using a different browser and are prompted by a pop-up window, click Open or Run. Otherwise, open the downloaded PulseSecureAppLauncher file from the Downloads folder in File Explorer.

Step 4

Return to your web browser. Click on the blue link that looks like “HERE,” as indicated below. If you don’t see that link and are instead on the homepage again, instead simply click Start to the right of Pulse Secure again, like you did to begin this process.

  1. You will be prompted by your browser to open the Pulse Secure Launcher App. In Google Chrome, click Open PulseApplicationLauncher.

Step 5

Next, you will be asked if you want to connect ingress.brynmawr.edu. To continue, click Yes, then click Always in the next window.

If you see a pop up asking you to allow Duo to make changes to your computer, click Yes. You may see this pop-up multiple times; click Yes each time.

Step 6

If you stop seeing progress or pop-ups, type “pulse secure” into the search bar in the bottom left corner of your screen.

The search bar can be accessed by pressing the Windows key on your keyboard.

If you see Pulse Secure — App, as seen in the following image, the Pulse Secure app has successfully installed. You can skip to Step 7.

If you don’t see that result, return to your web browser. In the ingress.brynmawr.edu homepage, click Start to the right of Pulse Secure once again. You will now have to repeat Step 5, but you will then see a download progress bar. When it completes, continue to the next step.

Step 7

Once the download completes, your computer will connect to the VPN through this program. When the VPN is running, you will see an icon which looks like a small S near your computer’s clock or in the App Tray. If you are connected, there will be a green dot or arrow on the icon as well.

 

 

Using the VPN with Apple computers (College-provided and personal)

Step 1

In a web browser (we recommend Google Chrome for this process), go to https://ingress.brynmawr.edu. Log in with your College username and password.

Step 2

After logging in, you’ll see the Pulse Secure homepage, with the headers “Web Bookmarks,” “Files,” and “Client Application Sessions.” Under the Client Application Sessions header, click the Start button to the right of Pulse Secure.

If a prompt to accept a security certificate appears, accept the certificate. This may happen the first time you connect.

Step 3

  • Click Download to download the Application Launcher, then open the file to install it.
  • To do so, if you’re using Google Chrome, click on the file that appears in the left of the pop-up banner at the bottom of the window. (See the image below.)
  • If prompted by a pop-up window, click Open or Run. Otherwise, open the PulseSecureAppLauncher file from the Downloads folder in Finder.

Step 4

A window named PulseSecureAppLauncher.9.#.#.#### will open (where # is a version number as shown in the image below). In it, double click the PulseSecureAppLauncher.mpkg file to install the App Launcher.

A white-silver drive that looks similar to the Macintosh HD icon. It has the same name as the window above.If that window doesn’t open, go to your desktop. You should see an icon that looks like the image to the right, with the same name: PulseSecureAppLauncher.9.#.#.####. Double click on it to open the window and proceed.

Step 5

A new window named Install Pulse Secure Application Launcher will open. In the bottom right, click Continue then Install to begin the installation. When the installation is complete, click Close.

  • When you click Close, the window will ask if you want to move the files you just clicked on to Trash. You won’t need those files anymore, so click Move to Trash.

Step 6

Return to your web browser. Click on the blue link that looks like “HERE,” as indicated below. If you don’t see that link and see the homepage again, instead simply click Start to the right of Pulse Secure again, like you did to begin this process.

Step 7

  1. You will be prompted by your browser to open the Pulse Secure Launcher App. In Google Chrome, click Open PulseApplicationLauncher.

  1. If you see a window that says “You are opening the application “PulseApplicationLauncher” for the first time. Are you sure you want to open this application?” Click Open.
  2. In the next window, when asked “Do you want to allow Pulse Secure to contact the server…?” Click Always.
  3. You will now see a window showing download progress for the Pulse Secure app.
  4. The next window you see will ask for your administrator credentials. Enter your username and password, then click OK.

Step 9

  1. When the download reaches a certain point, you will see a number of popups. Click on the window that says “System Extension Blocked,” and select Open Security Preferences.
  2. The System Preferences app will open. Click on the System Preferences window to bring it to the front, then click Allow in the bottom half of the window to the right of the text “System software from developer ‘Pulse Secure LLC’ was blocked from loading.”
    • If Allow is greyed-out, click the padlock in the bottom left corner and sign in with your administrator credentials. Now you can click Allow.

  1. Close System Preferences. You will now see some other windows.
    1. In the window that starts with “PulseSetupClient,” click OK. This window may appear again multiple times. Click OK each time.
    2. In the window that says “System Policy is preventing loading PulseSecure,” click OK.
    3. When the window named “Setup: Pulse Secure” finishes installing the application, it will close.

Step 10: Using Pulse Secure

When Pulse Secure is finished installing, it should connect automatically. In your menu bar, you will see its “S” icon, along with a green arrow:

If Pulse Secure is installed, but not connected, you will see the same “S” icon, but with green inside the “S” and  no arrow:

If you click on either version of these icons, you will get a menu giving you connection options and the option to open the Pulse Secure app.

If you ever don’t see the Pulse Secure icon in the menu bar, you can open the app by typing “pulse secure” into Spotlight Search (the magnifying glass in the far right of the menu bar).