All posts by Roy Smith

College Computers: Current Software Configurations

This article reviews the current software configurations used for College computers. Last updated: May 19th, 2022

To request a change/addition or to review LITS’ update procedure, please see College Computers: Requesting Software Changes.

 

Software Configurations

Click on the drop-down below that corresponds to the configuration you’re looking for.

Derivative Images

Office // Standard (newly imaged computers)
Windows ()
Software Name Software Version
7-Zip
Adobe Acrobat DC
Audacity
CDBurnerXP
Google Chrome
MiCollab
Microsoft Edge
Microsoft Office
Microsoft Teams
Mozilla Firefox
Notepad++
Pulse Secure VPN
Putty
Sophos Antivirus
VLC
Windows 10 Education
Windows Media Player
WinSCP
Zoom

 

macOS ()
Software Name Software Version
Adobe Acrobat DC
Fetch 5.8
Google Chrome
MiCollab
Microsoft Office
Microsoft Remote Desktop 10
Microsoft Teams
Pulse Secure VPN
Sophos Antivirus
StuffIt Expander 16
VLC 3.0.7
XCode
Zoom
Public Labs and Classrooms
All software from:
Office // Standard
Windows ()
Software Name Software Version
Adobe Creative Cloud
(full suite)
ArcGIS
ChemDraw 20.1.1
DeepFreeze
Google Earth Pro
Jamovi 2.3.9
Kaleidagraph 4.5.4
Logic 2010
Mathematica
Matlab
Nircmd
NVDA 2021.3.5
NVivo 12.5.0.815
Processing 3
Python
QGIS 3.20.1
Read&Write 12.0.71
R 3.6.1
RStudio
SAS 9.4
SPSS 28.0.0.0
Stata
Uniflow 1.0
Zotero Word Plugin
Zotero Standalone

 

macOS ()
Software Name Software Version
Adobe Creative Cloud
(full suite)
Audacity 3.0.2
ChemDraw 20.1.1
Google Earth Pro 7.3.3
Java Runtime Environment 8.261
MacTeX
Mathematica 12.3.1
Matlab r2021
NVivo 12.6.1
Python 3.9.6
QGIS 3.20
R 4.1.0
RStudio 1.3.1056
SPSS 28
Stata 16.0
XQuartz 2.8.1
Zotero 5.0.88

 

Departmental Images

Carpenter Digital Media & Collaboration Lab (DMCL)
All software from:
Office // Standard
Public Labs and Classrooms
Windows ()
Software Name Software Version
ABBYY FineReader 15.0.6786
Anaconda
Atom
AutoCAD
Blender 2.93.1
Gephi 0.9.2
Java Runtime Environment 8 191
OpenRefine
Project Client (OCLC) 6.1.991
SketchUp
Sublime Text
Unity
Virtual Studio Code
Wondershare

 

Science Labs
All software from:
Office // Standard
Public Labs and Classrooms
Windows ()
Software Name Software Version
Anaconda
Arduino
C++ 2013
Cn3D 4.3.1
Eagles
IGB
Igor 6.37
ImageJ
LabChart 8.1.16400
LAS 3.4.0.272
LAS DX
Logger Pro 3.15
Mass Heat
Mesquite
NetLogo 6.2.0
Serial Cloner 2.6.1
TeXMaker 5.0.4.0
Vue

 

macOS ()
Software Name Software Version
Arduino 1.8.2
AutoDesk Eagle 9.6.2
GeoGebra 6
Logger Pro 3.16
NetLogo 6.2.0
PyMOL 2.4
BYC // Psychology
All software from:
Office // Standard
Public Labs and Classrooms
Windows ()
Software Name Software Version
Amos 5 5.0.1
Amos Student
EPrime 2 2.0.10242
EPrime 3 3.0.03080
HLM 7.01
Isscript 3.00.185
Jamovi 1.1.9.0
Net 3.5
Sentinel HASP2
Visual Studio 2005, 2008, 2012

 

Apporto (remote access to lab software — more info here!)
Windows ()
Software Name Software Version
7-Zip
Adobe Creative Cloud
(full suite)
Apporto Cloud Mounter
ArcGIS 10.8
ChemOffice Suite 2019
ChemOffice 19.1
ChemScript 19.1
Dokan Library 1.3.1.1000
Google Chrome
Kaleidagraph 4.5
Mathematica 12.1
Matlab
Maxon Cinema 4D 22
Mozilla Firefox 80.0
NCapture for Internet Explorer
Notepad++
NVivo 12
Python 3.2.2
QSR NCapture for Chrome
R 4.0.2
RStudio
SPSS Statistics 25 & 27
Stata 16
VLC
WolframScript
Zotero

 

macOS ()
Software Name Software Version
Adobe Creative Cloud
(full suite)
ChemDraw 19.1
GeoGebra Classic 6
Google Chrome
Kaleidagraph 4.5
Mathematica 12.3.1
Matlab r2021
Maxon Cinema 4D R22
Mozilla Firefox 60.0.2
NVivo 12
Python 3.8
QGIS 3.14
R
RStudio
SPSS Statistics 27
Stata
StuffIt Expander
TeX
TeXMaker
TextEdit
VLC
WolframScript
XCode
Zotero

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


College Computers: Requesting Software Changes

This article reviews LITS’ software update procedure, as well as how to request changes and/or additions.

For the list of software available on College computers, please see College Computers: Current Software Configurations.

 

LITS’ Software Update Procedure

Annually, LITS reaches out to various BMC Community Members to coordinate the software configuration lists for the upcoming year.

When: Annually — May 1st, June 1st, July 1st

Who:

All devices of a certain type are then re-imaged² with these software configurations before the Fall semester starts.


¹in the Sciences
²this ensures a consistent end-user experience and supportable computing environment

 

Requesting Changes or Additions

Requests made outside of the timeframe listed above are subject to being postponed to the following year.
  1. Gather the following information
    • Software name
    • Software version¹
      ¹if a specific version is needed
  2. Send the above to your Department head/chair or Academic Administrative Assistant

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


BMC Off-Boarding Computing Checklist

Last updated: March 10th, 2022

The following applies to departing BMC faculty/staff. For new hires, see BMC On-Boarding Computing Checklist.


Table of Contents:

 

When: you know an employee is leaving

This should occur ASAP, once you’re aware they’re leaving.
  1. Have them review Departing Faculty and Staff
  2. Determine existing computing equipment
    • College-provided primary computer?
    • Departmentally-owned computer?
    • Monitors and other peripherals?
  3. Contact LITS with the above information to schedule retrieval and/or reimaging of said equipment

 

When: the employee leaves

  1. Determine their telephone extension
  2. Contact LITS with the above information to have their extension removed or reassigned

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


BMC On-Boarding Computing Checklist

Last updated: March 10th, 2022

The following applies to new BMC hires. For departing employees, see BMC Off-Boarding Computing Checklist.


Table of Contents:

 

When: you know you’re hiring

This should occur ASAP, once you’re aware that a new hire is needed.
  1. Determine existing computing equipment¹
    ¹most equipment will need to be reimaged before use by the new hire

    • Predecessor’s primary computer?
    • Departmentally-owned computer?
  2. If no existing computing equipment is available…
    • Is one of the standard models suitable?
    • Will the employee need to determine computing requirements for a custom configuration?
      Fulfillment times may vary based on LITS inventory and product availability. Thus, new employees may be provided a loaner laptop in the interim.
  3. Contact LITS with the above information

 

When: you know who will be hired

  1. Determine their phone extension
    • Will their predecessor’s extension be reassigned to them?
    • Do they need a new extension?
  2. Determine network drive access
    • Do they need read or write access to folders in the S:?
    • Do they need access to other drives such as Q: or T:?
  3. Determine if they require elevated permissions in BIONIC
  4. Contact LITS with the above information

 

When: the employee has a start date

  1. Determine their availability on or around their start date
  2. Gather their contact information
  3. Contact LITS with the above information to schedule the deployment of their College-provided machine

 

When: the employee starts

  1. Ensure they’ve setup their College account
  2. Have them review our Getting Started guide
  3. Have them login to their deskphone

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Canon Supplies: Ordering, Installation, and Disposal

This article reviews how to order/install/recycle supplies for Canon.

If you contact Canon and receive contradictory information:
Note who you were speaking with and the information you were given, and forward it along to the Help Desk.

Table of Contents:

 

Ordering Supplies

Who: designate a point person for orders; typically a Department Admin
Where: supplies are sent to the location of the device
Cost: your department is not billed for replacement supplies

Do not order from any other source.
Do not pay for supplies other than paper.

You will need the following:

  • Device model
  • Device serial number
  • Canon supplies number
Finding Model

All of our Canons are ImageRunner Advance series devices. Specific model can be found on the side of the device.

Finding Serial Number & Canon supplies number

These can be found by looking for the sticker on top of the device.

What you should order
LITS does not hold extra toner for any model.
Be sure to have the following for each copier unit.
  • One toner cartridge
    For color copiers: one toner cartridge for each color
  • At least one extra stapler cartridge
  • One waste toner cartridge¹
    ¹dependent on copier model (see below)

    Copier Model Order waste toner?
    Imagerunner Advance DX C3730I
    Imagerunner Advance DX 4725I
    Imagerunner Advance DX 4735I
    Imagerunner Advance DX 4751I
    Imagerunner Advance DX 527IFZ
    Imagerunner Advance DX C5840I
    Imagerunner Advance DX C5860I

 

Installing Supplies

Instructions will be displayed on the device’s touchscreen. Be sure to follow them exactly and tap “Next” as you proceed.

Instructions can also be found from:


Don’t forget to order a new cartridge for the one being replaced!

 

Disposal/Recycling

Toner and waste toner cartridges should be sent to Canon to be recycled. For waste toner, be sure to tighten the cap of the cartridge completely.

Require assistance with waste toner? Contact the Help Desk or Canon Service. The copier will stop functioning if the waste toner is full.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Printing at Bryn Mawr College (BMC)


Before you start, you may need access to the following:

  • a laptop/desktop with internet access
  • a College account
  • an activated OneCard

Table of Contents:

 

Printing Overview: How it all works

Printer Types

Two categories of printers are available on campus — see the table below for what they are, who can use them, and where they’re located.

Printer Type Who can use them Where they’re located
Public Lab printers BMC Community
and visitors
Canaday, Carpenter, and Collier libraries
Computer labs
Departmental printers Faculty, Staff,
and student workers
Office spaces

 

Multi-Printer Queues

To use the printers above, you’ll need to add one of the print queues below to send documents over the network to a group of printers.

Print Queue Where they print to Color?
LabPrint all public lab printers black & white only
LabPrintColor all public lab printers color
Canon-Secure all Canon printers black & white only
CanonColor-Secure all Canon printers color
Faculty/Staff: when to use Canon-Secure (Click me!)
  • Ensures you’re the only person to access your print jobs, as you must release them manually.
  • Provides easy printing access across campus without having to install individual Departmental printers.
Printing in Color vs. Black & White (Click me!)

Double-check your print queue and the printer you’re releasing from!

  • color document sent to a Black & White queue will release in Black & White.
  • color document released at a Black & White printer will release in Black & White.

 

Direct Printer Queues

To print directly to a specific printer, a print queue is needed to send the job over the network.

Print Queue Canon or HP? Example:
BuildingRoom/Floor-Canon Canon Park-293-Canon
BuildingRoom/Floor-Printer HP Park-348-Printer

 

Releasing Your Print Job

Multi-Printer Queues: Where do I go?
For the these queues, jobs aren’t released immediately. Instead, you must go to any printer that you’d like to release from and follow the instructions below.
Multi-Printer Queues (Canons): (Click me!)
Haverford students:
To release your print job, tap “Login” and enter your College email and password.
  1. Swipe/tap your OneCard to login
  2. Tap Secure Print Scan
  3. Press Print
  4. Select the job(s) you wish to release
    To print all jobs in your queue, press Select all
  5. Press Print+Delete
  6. When finished, press Main Menu
  7. Press Log Out
Direct Printer Queues (Canons, HPs): (Click me!)

Your document(s) will immediately release upon sending them to the print queue.

 

Adding a Print Queue

Option 1: from a personal computer

Windows ()
  1. Press thekey on your keyboard
  2. Click theicon
  3. Click Devices
  4. On the left-hand pane, click Printers & scanners
  5. Click Add a printer or scanner
  6. Click The printer that I want isn’t listed
    it may take some time to appear

  7. Choose Select a shared printer by name
  8. Enter the address for the print queue you want to add
    Multi-Printer Queue: Public Labs (Click me!)
    (
    BMC Community / visitors)
    • Black & White:
      \\uniflowrps.brynmawr.edu\LabPrint
    • Color:
      \\uniflowrps.brynmawr.edu\LabPrintColor
    Multi-Printer Queue: All Canons (Click me!)
    (
    Faculty / Staff)
    • Black & White:
      \\uniflowrps.brynmawr.edu\Canon-Secure
    • Color:
      \\uniflowrps.brynmawr.edu\CanonColor-Secure
    Direct Printer Queue (Click me!)
    (
    Faculty / Staff / student workers)
    • Canon:
      \\uniflowrps.brynmawr.edu\PrinterName¹
    • HP:
      \\print.brynmawr.edu\PrinterName¹

    ¹Unsure? Ask a member of the department.

  9. Click Next
  10. If prompted, click Install Driver
  11. Click Next and then Finish
  12. If you are prompted to authenticate to print, enter your College username and password
macOS ()
  1. Click on theicon in the upper-left of your desktop
  2. Select System Preferences
  3. Click Printers & Scanners

    For steps 4-10, see the video below!

  4. Click the + in the bottom-left
  5. Select Add Printer or Scanner…
  6. Ctrl+click on the toolbar
  7. Select Customize Toolbar…
  8. Drag the Advanced icon to add it to the toolbar
  9. Click Done
  10. Click the Advanced icon on the toolbar

  11. Enter the following information
    • Type: LPD/LPR Host or Printer
      if this doesn’t work, try Windows printer via spoolss
    • URL:
      lpd:// or smb://  will auto-fill; leave this as-is

      Direct Printer Queue (Click me!)
      (
      Faculty / Staff / student workers)
      • HP:
        print.brynmawr.edu/PrinterName¹

      ¹Unsure? Ask a member of the department.

    • Name: We recommend using the Queue Name, which is the last bit of the URL after the “/”.
    • Use: Generic PostScript
      if this doesn’t work, try Generic PCL Printer
  12. Click Add
  13. If prompted, check Duplexer and click OK
  14. Print a test page. If prompted to enter a username and password, delete any auto-filled info and enter your College username and password.

Option 2: from a College computer
(office, loaner, public, lab, etc.)

Windows ()
  1. Press thekey on your keyboard
  2. Click theicon
  3. Click Devices
  4. On the left-hand pane, click Printers & scanners
  5. Click Add a printer or scanner
  6. Click The printer that I want isn’t listed
    it may take some time to appear
  7. Select Find a printer in the directory…
  8. Click Next
  9. Find the print queue you’d like to add
    • Option 1: enter the print queue in the Name field, click Find Now
    • Option 2: leave all fields blank, click Find Now, scroll through the Search results
  10. Double-click the print queue name
  11. If prompted to install drivers, click Install
macOS ()
  1. Using Finder, navigate to your Applications folder
  2. Open Software Center
  3. On the left-hand pane, click Printers
  4. Select the print queue you’d like to add
  5. Click Install
  6. Wait some time for Software Center to finish installing the print queue

 

Scan & Copy (Canons)

Scan to Network Drive (Click me!)
For easy access to your scan(s), you may
want to map your Network Drive.
  1. Swipe/tap your OneCard to login
  2. Tap Secure Print Scan
  3. Press Scan
  4. Choose a destination
  5. Adjust your scan settings as necessary

    • Double-sided documents: select duplex
    • Receipts: change Same Originals to a mixed setting
  6. Press Start
  7. If prompted, select a paper size and press Start
  8. Follow the on-screen prompts and press Next
  9. To continue scanning, press Scan — otherwise, press Main Menu
  10. Press Log Out
Scan to USB (Click me!)
  1. Swipe/tap your OneCard to login
  2. Insert your USB into the printer
  3. Tap Scan and Store
  4. Select Memory Media
  5. Select your USB, typically labelled Memory Media (A:)
  6. Navigate to the desired destination of your document(s)
  7. Press Scan
  8. Adjust your scan settings as necessary
  9. Press Start
  10. For additional scans, place them on the scanbed and press Start again
  11. When you are finished scanning, press Start Storing
  12. Press the green Eject button in the bottom-right corner
  13. If prompted, press Remove
  14. Press Log Out

Want to learn more? Register with Canon e-learning using the Serial Number of your printer.

 

Student Workers: Departmental Printer Permissions

The following applies to: student workers, lab assistants, interns, etc.

Faculty and staff can grant access to a specific departmental printer for student workers that they supervise. This can be done in two ways:

  • If you use Group Manager, you can provide and revoke access.
  • If you don’t use Group Manager, email the Help Desk.
    • permissions must be requested in writing
    • the request must come from the relevant supervisor
    • contact the Help Desk to revoke permissions

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


 

 

 

Encrypting External Storage Drives

This article reviews how to encrypt external storage drives such as hard-drives and USB drives.

Looking to encrypt an email?
Check out our Encrypting Emails in Office365 tech doc.

 

When & Why

Encryption is required if you must store files containing financial or personal information (i.e. credit card or Social Security numbers) on an external storage drive.

Why encrypt?

Encryption ensures that, if the device is lost or stolen, the data contained is inaccessible to any unauthorized users.

 

How to Encrypt

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Encrypting Emails in Office365

This article reviews how to encrypt emails in Office365.

Looking to encrypt an external drive?
Check out our Encrypting External Storage Drives tech doc.

 

When & Why

Encryption is required if you must send emails containing financial or personal information (i.e. credit card or Social Security numbers).

Why encrypt?

Encryption ensures that, if the email or account is compromised, that the data contained is inaccessible to any unauthorized users.

 

How to…

Encrypt an email (Click me!)

Include the text [ENCRYPT] in the email subject line like so:

illustration of how to use the subject line to encrypt a message

Encrypted emails can be sent to both College and external email addresses.

If you try to send an unencrypted email containing what appears to be sensitive information, you may see a warning message.

View an encrypted email (Click me!)

Follow the instructions in the email you received:

illustration highlighting in-message instructions for opening an encrypted email

  • Have a Bryn Mawr account? click Sign In
  • Don’t have a Bryn Mawr account? Click Use a one-time passcode

illustration highlighting Sign-in and One time passcode options

Replies to encrypted emails will be automatically encrypted.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


New to Bryn Mawr College? Start Here!

Use the information and Tech Docs linked below to jump start your experience as a new Bryn Mawr College community member!


Table of Contents:

 

The Essentials: Accounts & Wireless

Account Setup

Two-Factor

Eduroam (Wifi)

What to bring

You must setup your College account before proceeding.

 

Public Technology

Public Printers

Network Drives

Print to any public Canon and store files
on our server for convenient access.

 

Email & Calendar

Office365 Overview

Access on Mobile Devices

Learn about Office365, the features it includes,
and how to access it all from your phone.

 

Software & Services

Microsoft Office
Personal devices
Microsoft Office
Public computers
Additional
Software
Moodle
Make use of this software to streamline your classwork.

 

Remote Resources

Remote Connect
LabStats
Remote Connect
Apporto
Zoom Other Tools
Access software, attend class or webinars, and more — all from home!

 

Easier Ways to Read

Office365:
Immersive Reader
Read & Write (installing)
Read & Write (using)
BeeLine Reader
Read text more comfortably and reduce eye fatigue
with these software and extensions.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


HP Supplies: Ordering, Installation, and Disposal

This article reviews how to order/install/recycle supplies for HP printers.

Issues with a HP printer?
Contact the Help Desk.

Table of Contents:

 

Ordering Supplies

You may need your printer’s model number or serial number.

Who: designate a point person for orders; typically a Department Admin
Where: supplies can be ordered from Office Technologies via E-Market
Cost: your department is responsible for paying for supplies

Why order from Office Technologies?

Using toner purchased from Office Technologies entitles Bryn Mawr College printers to free service and repair.

If toner is installed that was not purchased from Office Technologies, your department will be responsible for the cost of any service.

 

Installing Supplies

Instructions may be displayed on the device’s screen. If so, be sure to follow them exactly.

Instructions can also be found from:


Don’t forget to order a new cartridge for the one being replaced!

 

Disposal/Recycling

Toner cartridges from Office Technologies should be sent out to be recycled, using the following shipping label.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor