All posts by Roy Smith

Network Registration

The following article applies to the College’s wired network. For access to the wifi, see Connecting to College Wifi (eduroam).


Before you start, you will need access to the following:

  • a Bryn Mawr College account
  • a laptop or desktop computer with an ethernet port¹
    ¹this may require an adapter for some devices
  • an ethernet cable

 

Step-by-Step Instructions

Visitor? (Click me!)
  1. Connect your device to an active ethernet port
  2. Navigate to netreg.brynmawr.edu
  3. Select Visitor to the campus
  4. Enter the information required
    If you do not have a visitor PIN, contact the Help Desk
  5. Read through the Acceptable Use Policy
  6. Click Register
  7. Shutdown your device
  8. Wait 5 minutes
  9. Power on your device
  10. Skip the instructions listed below
  1. Connect your device to an active ethernet port
    For most College-provided desktops, this step has already been done.
  2. Navigate to netreg.brynmawr.edu
  3. Select your role at the College
  4. Enter your College email address and password
  5. Select who owns the device
    • For College-owned devices, enter the asset tag from the green sticker on your device.
  6. Select your role at the College
    • For Students, select your expected graduation year
  7. Enter a brief description of your device
  8. Read through the Acceptable Use Policy
  9. Click Register
  10. Shutdown your device
  11. Wait 5 minutes
  12. Power on your device

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Students: Remote Learning Tools

The following article reviews miscellaneous remote learning tools that may be helpful. See also Suggested Computer Accessories.

For info regarding Software, see Software for Personal Devices.

Table of Contents:

 

Internet Access

If you are unable to use the College’s network, you could:

Sign-up for internet service

  • For video calls: up/down speeds of ≥3mbps
  • For multiple people: up/down speeds of ≥10mbps
  • If possible, use a wired connection

Use a mobile hotspot

  • Dependent on phone model and service
  • Contact your service provider for questions
  • Be aware that a Zoom call can use 2GB-2.5GB per hour

Use public wifi

Working from another Eduroam institution? (click me!)

You can connect to their instance of Eduroam using your College email and password. Click here to find where Eduroam is available.

 

Hardware & Accessories

The following accessories and devices can be useful for remote work.

Printer/Scanner

Video Conferencing Accessories

 

Device Cleaning

Disinfect your devices regularly to ensure they’re clean.

  • Un-plug and power down your device completely
  • Do not soak or directly spray
  • Avoid getting moisture in any ports
  • Use a microfiber cloth and non-abrasive cleaner
  • Check manufacturer websites for detailed info

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Email & Calendar: Mobile Devices


Before you start, you will need access to the following:

  • a College account
  • a smartphone or tablet with internet access
  • your Duo two-factor authentication device(s)
  • the Outlook app (iOS, Android)
LITS highly recommends using the Outlook Mobile app.

 

Connection Instructions

iOS & iPadOS

Android

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Software for Personal Devices

The following article applies to personal devices. For College computers, see current Software Configurations and Software Center.


Before you start, you will need access to the following:

  • a Bryn Mawr College account
  • a laptop or desktop w/ internet access
Access to some of the following software is dependent on your current enrollment/employment status.

Table of Contents:

 

Remote Software

All software available in campus computer labs can be accessed remotely on personal computers. Instructions are linked below.

 

Downloadable Software

Microsoft Office
(all BMC Community Members)

Microsoft Windows
(Faculty & Staff only)


Sophos Home Antivirus
(instructions below)

Malwarebytes

ChemDraw

Kaleidagraph (Win, macOS)
(For license info: contact the Help Desk)

Mathematica

Read&Write
Sophos Home (Windows, macOS) (Click me!)
For more information, see the Sophos Home landing page.
  1. Navigate to the Sophos Home download page
  2. Enter your College email address
  3. Click Submit
  4. In the email you receive, click Create Account
  5. Enter the following information:
    First & Last Name
    Personal Email Address*
    Password
    Coupon Code (pre-filled)

    *Ensure the accuracy of your personal email
    as Coupon Codes are one-time use.
  6. Click Create Account
  7. In the email you receive, click Confirm email
  8. Login with the credentials created at Step 5
  9. Follow the prompts to download Sophos Home

 

Don’t see what you’re looking for?

Students: Need access for a course? (Click me!)

Please contact the course instructor or visit your Moodle course for access instructions.

Want access for use outside of a course? (Click me!)

Please contact the Help Desk to inquire about the specific piece of software you’d like access to.

Other discounted software is available via JourneyEd.com

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Students: What tech to bring to College

The intended audience for this article is new and returning students. Faculty and staff should consult the LITS Help Desk for advice.


Table of Contents:

 

Personal Laptops

Many students find a personal laptop to be very useful in college; click here to view our Laptop Purchasing Guide. For questions regarding specific requirements, please contact the department of your major.

 

Mobile Devices

While not required, mobile devices can be helpful for notetaking, digital textbooks, or helping you login when using Two-Factor Authentication. Compatibility with our wireless network is usually the most important factor.

  • Smartphones: most up-to-date Apple & Android devices will work
  • Tablets: most Apple and Android tablets will work, provided they have the most recent updates installed
  • E-readers: newer E-readers (i.e. Kindle Oasis, Nook GlowLight, etc.) should work

 

Other Essentials & Accessories

  • Laptop storage: a comfortable & secure case or backpack
  • Protect your data with backups: an external drive or online cloud service
  • Additional power accessories: e.g. a battery bank
  • Documentation: any system info, license keys, proof of warranty/service plan, etc.
  • Headset: for a day of remote classes, a comfortable headset can be a lifesaver
  • Webcam: a backup for your laptop’s webcam

 

What NOT to bring

Any device running an unsupported operating system.

This includes Windows 7 and older versions as well as macOS 10.12 Sierra and older versions. These no longer receive security updates and are not permitted to connect to the College’s network.

 

Any device that may cause connectivity issues or interfere with other students’ devices.

The following devices are not permitted to be set up on-campus:

  • Wireless printers
  • Personal Wi-Fi hotspots (including cellphone hotspots)
  • Wireless access points or routers
  • Wireless-based backup devices
  • Home automation/smart home devices that broadcast a signal
  • Any other device that broadcasts its own network name/SSID

 

Any device that requires a wired network connection or does not support enterprise security protocols.

If a device doesn’t support WPA2-Enterprise or requires a wired network connection, it won’t be able to connect to the College’s network. Common examples are:

  • Game consoles
  • Smart home speakers/assistants (e.g. Google Home or Amazon Echo)
  • Media streaming devices (e.g. Roku or Chromecast devices, many smart TVs)

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


 

Setup & Update Your College Password


Before you start, you may need access to the following:

  • a laptop/desktop computer with internet access
  • an email from help@brynmawr.edu with your College username

 

First-time Account Setup

Receive an email from help@brynmawr.edu with your College username Call the Help Desk at 610-526-7440 or drop by Canaday Library Login with your new account, setup Duo, and review our Welcome guide

 

Changing your College Password

Off-Campus and using a Windows College computer?
(Click me!)
  1. Open the Pulse Secure VPN client
  2. Connect to the VPN and double-check you are connected
  3. Navigate to password.brynmawr.edu
  4. Enter your College username, click Submit
  5. Enter your current College password, click Submit
  6. Enter a new password and re-enter it to confirm
    Be sure your password fits length & complexity requirements!
  7. Click Submit
  8. Disconnect from the Pulse Secure VPN
  9. Connect to the Pulse Secure VPN with your new password
  10. Verify you can login to College resources (e.g. Webmail or Moodle) with your new password
  11. Click the Windows Start Menu, your Profile icon, and Lock

  12. Login with your new password
  13. Skip the instructions listed below
  1. Navigate to password.brynmawr.edu
  2. Enter your College username, click Submit
  3. Enter your current College password, click Submit
  4. Enter a new password and re-enter it to confirm
    Be sure your password fits length & complexity requirements!
  5. Click Submit

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Two-Factor: Getting Started with Duo


Before you start, you will need access to the following:

  • a Bryn Mawr College account
  • a laptop or desktop computer w/ internet access

Table of Contents:

 

What is Duo?

Duo is used alongside your College email and password to provide Two-Factor Authentication security to all College accounts. This ensures your account is secure, even in the event of a password compromise.

Once enrolled, you can manage your Duo account devices and settings at duo.brynmawr.edu.

 

Enroll in Duo

  1. Navigate to any Duo-protected resource
    (i.e. Webmail or Moodle)
  2. Enter your College email and password
  3. Follow the instructions on the Duo welcome screen to enroll

Several authentication methods are available — pick what’s best for you!

 

Adding a Device


LITS strongly recommends having multiple authentication methods enabled to ensure you always have access to your account(s).


  1. Navigate to the Duo Device Management Portal
  2. Login with your College email and password
  3. Authenticate with Duo
  4. Select Add another device
  5. Follow the instructions provided

For more information see Duo’s Adding a New Device guide.

 

Activating or Reactivating Duo Mobile


The following instructions apply to you if:

  • You got a new smartphone, and retained the same phone number
  • You performed a factory reset on your Duo-enrolled device
  • You added your smartphone to Duo, but didn’t setup Duo Mobile

  1. Navigate to the Duo Device Management Portal
  2. Login with your College email and password
  3. Authenticate with Duo
  4. Identify the device on which you’d like to activate/reactive Duo Mobile — select Device Options
  5. Click Reactivate Duo Mobile
  6. Follow the instructions provided

For more information see Duo Mobile on iOS & Duo Mobile on Android.

 

Duo & Email Syncing


The following applies to you if:

  1. You sync your College email to your mobile device
    AND
  2. You did so prior to enrolling in Duo

If the above applies to you, please remove your College email account from your mobile device (iOS, Android) and then re-add it.

 

Generating Duo Passcodes

These 6-digit codes can be generated without a wireless or cellular connection, ensuring you’ll always be able to authenticate with Duo.

  1. Open the Duo Mobile app
  2. Tap the (down carrot) next to DUO-PROTECTED Bryn Mawr College

Note: To generate a new passcode, tap the refresh icon next to the old passcode.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Office 365 Overview

Before you start, you may need access to the following:

  • a Bryn Mawr College account
  • a laptop or desktop with internet access
Note: Use of Office 365 apps falls under Bryn Mawr College’s Acceptable Use and Data Handling policies.

Table of Contents:

 

What is Office 365?

Office 365 is a broad suite of apps and services that are frequently updated with improvements and new features; all of which can be accessed via webmail.brynmawr.edu.

 

Commonly Used Applications

Outlook
(Mail, Calendar, People)
OneDrive Office Online
(Word, Excel, PowerPoint)
  • Outlook: access your College email, manage your schedule, and view your contacts
  • OneDrive: upload documents to save space and easily share
  • Office Online: simultaneously collaborate and create
Require assistance?
Check out our Email & Calendar or Microsoft Office tech docs!

 

Other Applications and Resources

There are many other Office 365 apps available, be sure to check them all out! Some of these include:

  • Forms
  • Lists
  • Planner
  • Sway
  • Teams
  • To Do
  • Yammer

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Microsoft Office: Personal Devices

The following article applies to personal devices. For Public/Lab computers, see Microsoft Office: Public/Lab Computers.


Before you start, you will need access to the following:

  • a Bryn Mawr College account
  • a personal laptop or desktop computer with internet access

Table of Contents:

 

Office365: Overview

You can install Microsoft Office on up to 5 devices simultaneously including laptops, desktops, smartphones and tablets.


*Microsoft Teams & OneDrive must be installed separately.

**For a full list of all applications offered, see All Apps.

 

Installing Microsoft Office

  1. Open Google Chrome¹ and navigate to portal.office.com
  2. If prompted, login using your College username and password
  3. Click Install Office in the top-right, select Office 365 apps
  4. To begin the installation, run the .exe or .dmg file that was downloaded
Tip: How to find a downloaded file

 

Your default download location is probably the Downloads folder, which you can find in the File Explorer app (Windows) or the Finder app (macOS).

 

  1. After the installation finishes, open any Microsoft Office application
  2. Sign-in with your College username and password to active the software suite

¹Any internet browser works, but Google Chrome will provide the experience most consistent with these instructions.

 

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


 

Microsoft Office: Public/Lab Computers

The following article applies to Public/Lab computers. For personal devices, see Microsoft Office: Personal Devices.


Before you start, you will need access to the following:

  • a Bryn Mawr College account

 

Public/Lab Computers

Microsoft Office applications are pre-installed on these devices.

  1. Open the program you’d like to use
  2. Click Sign In
  3. Enter your College email and password
Sign In screen not visible? (click me!)
  1. You may instead see a yellow ribbon near the top of the application window.
  2. Click Activate
  3. Sign In with your College email and password

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor