Tech Documentation

'General Assistance' Archive

LITS Services FAQ: Fall 2020

Posted September 14, 2020

Before you start: The FAQs below use collapsible sections, click on the arrows to expand/hide information. Have a question that’s not on the list? Send it to the Help Desk! Last updated: September 14th, 2020 Table of Contents: IT Support & Services Library Services Services for Faculty Educational and Scholarly Technology The Makerspace Additional Questions? […]

Library Seat Reservations

Posted September 14, 2020

Reserving a Seat BiCo students, faculty and staff may reserve a socially distanced seat in Canaday or Carpenter library. All library seats require reservations. Reserve a seat at Canaday Reserve a seat at Carpenter Use the Go to Date button to choose the date that you want to come to the library. Click Info next […]

Apporto: Remotely Connect to a Virtual Lab Computer

Posted September 1, 2020

Before you start, you will need access to the following: a device with internet access Table of Contents: What is Apporto? Connecting to a Virtual Lab Computer FAQ Questions?   What is Apporto? Try LabStats first! Use Apporto if your device doesn’t support RDP*¬†or if no computers are available via LabStats. *i.e. smartphones, tablets, etc. […]

Software Configurations for College Computers

Posted September 1, 2020

This article covers most of the configurations used for College computers and what software can be found on them. Last updated: September 1st, 2020 Note: This article uses collapsible sections, click on the arrows to expand/hide information.   Standard (newly imaged computers)   Windows 10 7-Zip Adobe Acrobat DC Adobe Flash Player ArtStor OIV Audacity […]

Standard Software Configurations on College Computers

Posted September 1, 2020

This article has been retired. Please see Software Configurations for College Computers for the most up-to-date information.   Questions? If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk! Phone: 610-526-7440 Email: help@brynmawr.edu Location: Canaday Library 1st Floor

Library due dates for Fall 2020

Posted August 24, 2020

For the Fall 2020 semester, the Libraries have changed and simplified due dates as follows: TriCo Library books borrowed by students will be due November 20th, 2020, with one available renewal through February 15th, 2021. TriCo book due dates for faculty will not change. DVDs and multimedia equipment will check out for 2 weeks, with […]

LabStats: Remotely Connect to a Lab Computer

Posted August 21, 2020

Before you start, you will need access to the following: a laptop or desktop computer with internet access your Duo-enrolled device for two-step authentication MacOS: the Microsoft Remote Desktop application Chromebook*: the Microsoft Remote Desktop 8 app *Follow the instructions for Windows below Haverford students:¬†Install and connect to Haverford’s VPN* *only required when not connected […]

Library Scanning Services

Posted July 20, 2020

Request scanned articles and chapters from Bryn Mawr-owned journals and books through the interlibrary loan form. In lieu of a scan, we may purchase and provide access to an e-book. Note: it may not be possible to fulfill all requests for scans from volumes that Bryn Mawr does not own, because many libraries are closed […]

Remote Learning, Teaching, and Work: Suggested Computer Accessories

Posted July 14, 2020

This article overviews some basic computer accessories suggestions for students, faculty, and staff in remote work and learning environments. All prices are from the time of writing and are thus subject to change. Note: See what technology is already available in various classrooms Table of Contents: Audio-Visual Equipment Keyboards, Mice, and Styluses Tablets Adapters Additional […]

Student Work: Remote Learning Tools

Posted July 13, 2020

Depending on how each of your classes is set up, you may need various tools to navigate remote coursework. If you are unsure if there will be a remote component to your course, please reach out to your professor for more details. Note: See what technology is already available in various classrooms Table of contents […]

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