Table of Contents: Why do I need to back up? Where can I store my backup? How do I back up? Questions?   Why do I need to back up? Backups are critical to the integrity of your data, and ensure you’ll never lose valuable files in the event of a device failure. 3-2-1: ensures your backup […]

Before you start: The FAQs below use collapsible sections, click on the arrows to expand/hide information. Have a question that’s not on the list? Send it to the Help Desk! Last updated: April 8, 2021 Table of Contents: IT Support & Services Library Services Services for Faculty Educational and Scholarly Technology The Makerspace Additional Questions? […]

When a student graduates, access to a variety of College accounts and online services changes. Please be mindful of the following timelines when moving data and setting up post-graduation accounts. Office 365: Email and OneDrive Ninety (90) days after you graduate, you will lose access to your college Office 365, email and OneDrive account. If […]

The terms kilobyte, megabyte, gigabyte, and terabyte have become household names, but how much data do these terms really represent? It can be very helpful to understand how large various types of files are when considering storage limitations of Hard Disk Drives, USB flash drives, email attachment sizes, or when using a cloud-storage tool such […]

If you are looking for guidance in purchasing a personal computer to bring to College with you, see  What to Bring to College: Technology Edition. This listing is for selecting or purchasing College computers (including with Grant and Research Funds).  It is updated each spring (last updated March, 2021).  Please note that all newly purchased […]

For the Spring 2021 semester, the Libraries will continue to assign simplified due dates as follows: TriCo Library books borrowed by students will be due May 22, 2021. TriCo Library books borrowed in the fall may be renewed until May 22, 2021. TriCo book due dates for faculty will not change. DVDs and multimedia equipment […]

There are many different ways you can authenticate with Duo, learn about them here and choose which is the best for you. Before you start, you may want to check out: Two-Step: Getting started with Duo Technology Tips for International Travel   Methods Available Push Notifications (via Duo Mobile) Best Overall The best balance between […]

If taking tests is stressful, taking online can be even more so! This article explains how the Quiz activity in Moodle works and some best practices that instructors and students can adopt to ensure the smoothest experience. We’re going to use the word Quiz below, since that is the term Moodle uses, but the content […]

Reserving a Seat BiCo students, faculty and staff may reserve a socially distanced seat in Canaday or Carpenter library. All library seats require reservations. Reserve a seat at Canaday Reserve a seat at Carpenter Use the Go to Date button to choose the date that you want to come to the library. Click Info next […]

Before you start, you will need access to the following: a device with internet access Table of Contents: What is Apporto? Connecting to a Virtual Lab Computer FAQ Questions?   What is Apporto? Try LabStats first! Use Apporto if your device doesn’t support RDP* or if no computers are available via LabStats. *i.e. smartphones, tablets, etc. […]