TechDocs is packing its bags and moving to Ask Athena! Starting August 15th all your favorite tech docs, now new and improved, can be found at Ask Athena.

Stay tuned on the LITS blog for a sneak peek of Ask Athena and let us know what you think — it’ll be a hoot!

Have questions? Please reach us at help@brynmawr.edu or 610-526-7440.

The following information concerns Bryn Mawr College email mailing lists (listservs) where list owners can send email to list members, and can choose to allow any member to send messages to the entire list. For information about mail merges or personalized outbound mass mailing, please contact the Help Desk at help@brynmawr.edu.

What is a Mailing List?

A mailing list is simply a list of addresses to which the same information is being sent.  Two common types of email mailing lists are announcement lists and discussion lists. Announcement lists are used so that one person or group can send announcements to a group of people, and a discussion list is used to allow a group of people to discuss topics amongst themselves, with everyone able to send mail to the list and have it distributed to everyone in the group.

Bryn Mawr College uses a piece of software called Mailman for our lists. We have a mix of announcement and discussion lists, some of which are moderated, and others of which are unmoderated or “open.” One can subsribe to or manage mailing lists at http://newmailman.brynmawr.edu.

Personal and Organizational Mailing Lists

Any community member can request the creation of a new list for themselves or on behalf of any group or organization who they are authorized to represent simply by filling out the form at https://td.brynmawr.edu/TDClient/Requests/ServiceDet?ID=284. Lists can contain both on- and off-campus members. Moderation and other settings can be selected by the list owner on a per-list basis.

If you want to send a message to an entire segment of the community, please use one of the above lists rather than building your own list. The college-run lists are updated as people move in and out of the community.

Personal mailing lists cannot be mandatory or automatically maintained. List owners must allow members to unsubscribe at will.

Communicating with the Campus Community

Please see this information from College Communications about how to send out information for the campus community via the Daily Digest.

Prior to the Daily Digest, individuals used mailing lists (listservs) to send mass emails. These listservs still exist and include many niche lists as well as others that encompass large segments of the Bryn Mawr community.

Lists for faculty, staff, each undergraduate class, and each graduate school are automatically maintained. These lists are intended to be used in a very limited fashion for important information that pertains to all members of each list. Examples would include (but are not limited to) messages from the President’s Office, housing information for students, human resources updates for faculty and staff, or faculty governance information for the faculty.

Communications does not moderate or administer these listservs.

Any community member can submit information to the DailyDigest and, in the summer when Daily Digest is less frequent, to the listservs for particular campus constituent groups. In order to be sure that information submitted is consistent with the intended use of the listservs, posts must be approved by a list moderator; the messages will not be sent to the recipients until approved. Most lists are approved once or twice a day; please plan ahead to ensure that time sensitive messages are received in a a timely fashion.

Note: Daily Digest or listserv messages that contain announcements in the form of a flyer or image should also include the text of the announcement in the body of the e-mail. Text that appears only in images or attachments cannot be read by the screen reading software that visually impaired community members use and it can also be difficult for the increasing number of community members who read e-mail on their phones to view. Make sure everyone knows about your event by including text with the name, date, location, and other important details in your daily digest announcement.

To send a message to a particular group, email to the appropriate address from the list below.

Please note that since these are official College lists used for critical College communications, community members are automatically added to these lists and are required to be on those lists which are relevant to their respective community roles. Library & Information Technology Services cannot remove individuals from the role-appropriate lists. If you are not receiving email from one of these lists and should be (or vice versa), please contact the Help Desk.

Other Campus Lists and Their Uses

A number of additional lists are maintained automatically or by administrative departments for particular types of communication. These are predominantly announcement lists, and each of them has their own moderator and posting rules. The following are some common lists:

bulletins@brynmawr.edu

Sends to: entire community

Administered by: Communications

Enrollment: Automatic Mandatory

Description: Reserved for messages of importance for the entire campus community such as experimentation policies and payroll information; and for messages from the President. Unlike the all-campus list (above), messages to this list need not be approved by individual list moderators.

activities@brynmawr.edu

Sends to: subscribed members

Administered by: Student Activities

Enrollment: Optional, Self-Managed

Description: Messages about campus activities, focused on undergraduate students. Announcements regarding campus activities, such as lectures, performances, colloquia, parties, and other community events. This is an optional listserv that any community member may subscribe to or unsubscribe from at any time; new students are subscribed by default each fall but may unsubscribe.

campus-security@brynmawr.edu

Sends to: entire community

Administered by: Campus Safety

Enrollment: Automatic Mandatory

Description: Reserved for messages of importance for the entire campus community such as power outages, weather events, parking notices, and urgent security issues or threats. Only designated members of Campus Safety such as Lillian Burroughs may send content through this list. This list is used in conjunction with the Everbridge notification system to provide critical information.

academiccommunity@brynmawr.edu

facultydevelopment@brynmawr.edu

emeriti@brynmawr.edu

Sends to: subscribed members

Administered by: Provost’s Office

Enrollment: Automatic for faculty, optional for others

Description: These lists are designed to communicate with academic community members.

academicevents@brynmawr.edu

Sends to: subscribed members

Administered by: Dean’s Office

Enrollment: Optional, Self-Managed

Description: Intended to be used for announcements to UG students about programs, events and opportunities that are primarily related to academic or scholarly life at the College. Common examples of these include major teas, guest lectures and panel discussions. The list is administered by the Dean’s Office staff and announcements will be forwarded within one business day of receipt.

List Policies and Abuses

Sometimes outside spam messages are submitted via unmoderated lists. If you are receiving spam messages via a list, please contact the list owner. List owners should contact the Help Desk for help with controlling spam messages being sent through lists they administer.

Most campus lists allow only very small attachments, for a maximum message size of 100KB. Please post large content to a Web location and link to it.

If you have any questions about these guidelines, please contact the Help Desk at x7440 or help@brynmawr.edu.

BIONIC User Interface Guide

If you are looking for guidance in purchasing a personal computer to bring to College with you, see  What to Bring to College: Technology Edition.

This listing is for selecting or purchasing College computers (including with Grant and Research Funds).  It is updated each spring (last updated March, 2021).  Please note that all newly purchased hardware will be equipped with Windows 10 or macOS 11 (Big Sur).

• If you are purchasing for your department, grant, research needs, etc. you may select from the models below — if you require pricing, or believe your needs differ from the provided options please contact the Help Desk.
• If you are selecting a computer replacement, please refer to the materials you have been provided for more information related to your selection.

Windows Laptop: Dell Latitude 5420

• 11th Generation Intel® Core™ i5-1135G7 (4 Core, 8M cache, Intel® Iris® Xe Graphics)
• 14″ FHD Display (1920×1080) Non-Touch, Anti-Glare, IPS, WLAN/WWAN, HD Camera
• 16GB Memory
• 256GB SSD Hard Drive
• 4 year warranty with accidental damage protection
• Approximately 3 lbs
• USB-C Dock w/ power cable

Apple Laptop: 13” MacBook Pro (requires additional funding)

• Space Gray
• Apple M1 chip with 8-core CPU, 8-core GPU, 16-core Neural Engine
• 13.3” Retina display with True Tone
• 256GB SSD Hard Drive
• 16GB Memory (cannot be upgraded after purchase)
• 2 Thunderbolt 3 (USB 4) Ports
• Touch Bar and Touch ID
• AppleCare+ Protection Plan (4 year)
• Approximately 3 lbs

Additional funding is required for non-standard computers, alternate specifications, and all departmental or grant-funded purchases. Some specifications and models may not be available.

Desktop PC Options

Please contact the help desk if you are interested in selecting a Dell or Apple desktop PC and we will gladly work with you to build a spec that meets your computing needs.  All in One desktop options (such as an iMac or several Dell AiO models) may be a good starting point with their integrated cameras and microphones.

Additional Options

MacBook Air models with 8 GB or more (16GB recommended) of memory and AppleCare+ may be supported as secondary/research departmental computers but are not available for primary workstation replacement.

iMacs, Mac Mini and various Dell Latitude, OptiPlex, and Precision models are available but are priced individually at the time of purchase and are considered a custom order.

Ask us about tablets, 2-in-ones, all-in-ones, and alternate configurations. Please understand that not all models will be supported or sponsored by the College, or eligible for primary replacement funding.

Extended warranties are required on all College computer purchases.

Last updated: March 10th, 2022

The following applies to departing BMC faculty/staff. For new hires, see BMC On-Boarding Computing Checklist.

Table of Contents:

• When: you know an employee is leaving
• When: the employee leaves
• Questions?

When: you know an employee is leaving

1. Have them review Departing Faculty and Staff
2. Determine existing computing equipment
   • College-provided primary computer?
   • Departmentally-owned computer?
   • Monitors and other peripherals?
3. Contact LITS with the above information to schedule retrieval and/or reimaging of said equipment

When: the employee leaves

1. Determine their telephone extension
2. Contact LITS with the above information to have their extension removed or reassigned

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor

Last updated: March 10th, 2022

The following applies to new BMC hires. For departing employees, see BMC Off-Boarding Computing Checklist.

Table of Contents:

• When: you know you’re hiring
• When: you know who will be hired
• When: the employee has a start date
• When: the employee starts
• Questions?

When: you know you’re hiring

1. Determine existing computing equipment¹
   ¹most equipment will need to be reimaged before use by the new hire
   • Predecessor’s primary computer?
   • Departmentally-owned computer?
2. If no existing computing equipment is available…
   • Is one of the standard models suitable?
   • Will the employee need to determine computing requirements for a custom configuration?
     Fulfillment times may vary based on LITS inventory and product availability. Thus, new employees may be provided a loaner laptop in the interim.
3. Contact LITS with the above information

When: you know who will be hired

1. Determine their phone extension
   • Will their predecessor’s extension be reassigned to them?
   • Do they need a new extension?
2. Determine network drive access
   • Do they need read or write access to folders in the S:?
   • Do they need access to other drives such as Q: or T:?
3. Determine if they require elevated permissions in BIONIC
4. Contact LITS with the above information

When: the employee has a start date

1. Determine their availability on or around their start date
2. Gather their contact information
3. Contact LITS with the above information to schedule the deployment of their College-provided machine

When: the employee starts

1. Ensure they’ve setup their College account
2. Have them review our Getting Started guide
3. Have them login to their deskphone

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor

Use the information and Tech Docs linked below to jump start your experience as a new Bryn Mawr College community member!

Table of Contents:

• The Essentials: Accounts & Wireless
• Public Technology
• Email & Calendar
• Software & Services
• Remote Resources
• Easier Ways to Read
• Questions?

The Essentials: Accounts & Wireless

Public Technology

Email & Calendar

Software & Services

Microsoft Office Personal devices	Microsoft Office Public computers	Additional Software	Moodle

Remote Resources

Remote Connect LabStats	Remote Connect Apporto	Zoom	Other Tools

Easier Ways to Read

Office365: Immersive Reader	Read & Write (installing) Read & Write (using)	BeeLine Reader

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor

E-ZBorrow is migrating to a new technology platform this week. Before August 31st, EZBorrow users are welcome to export their request history from the old system by following the steps below:

1. Log in to the old E-ZBorrow system:
   1. Go to https://ezb.relaisd2d.com/?LS=BRYN
   2. Enter your OneCard barcode and click Login
2. Navigate to your Completed Requests page:
   1. Click on the green person icon in the top right
   2. Click My Account in the dropdown menu
   3. Click Completed Requests in left-side menu
3. Export your request history:
   1. In the upper right, click Export Requests
   2. Use the editor to include the fields you want to include in your export file
   3. Click Download to save your file

And you’re all set! The exported file is a .csv (comma-separated value) file, which you can open with a spreadsheet editor such as Microsoft Excel.