Category Archives: General Assistance

College Computers: Current Software Configurations

This article reviews the current software configurations used for College computers. Last updated: May 19th, 2022

To request a change/addition or to review LITS’ update procedure, please see College Computers: Requesting Software Changes.

 

Software Configurations

Click on the drop-down below that corresponds to the configuration you’re looking for.

Derivative Images

Office // Standard (newly imaged computers)
Windows ()
Software Name Software Version
7-Zip
Adobe Acrobat DC
Audacity
CDBurnerXP
Google Chrome
MiCollab
Microsoft Edge
Microsoft Office
Microsoft Teams
Mozilla Firefox
Notepad++
Pulse Secure VPN
Putty
Sophos Antivirus
VLC
Windows 10 Education
Windows Media Player
WinSCP
Zoom

 

macOS ()
Software Name Software Version
Adobe Acrobat DC
Fetch 5.8
Google Chrome
MiCollab
Microsoft Office
Microsoft Remote Desktop 10
Microsoft Teams
Pulse Secure VPN
Sophos Antivirus
StuffIt Expander 16
VLC 3.0.7
XCode
Zoom
Public Labs and Classrooms
All software from:
Office // Standard
Windows ()
Software Name Software Version
Adobe Creative Cloud
(full suite)
ArcGIS
ChemDraw 20.1.1
DeepFreeze
Google Earth Pro
Jamovi 2.3.9
Kaleidagraph 4.5.4
Logic 2010
Mathematica
Matlab
Nircmd
NVDA 2021.3.5
NVivo 12.5.0.815
Processing 3
Python
QGIS 3.20.1
Read&Write 12.0.71
R 3.6.1
RStudio
SAS 9.4
SPSS 28.0.0.0
Stata
Uniflow 1.0
Zotero Word Plugin
Zotero Standalone

 

macOS ()
Software Name Software Version
Adobe Creative Cloud
(full suite)
Audacity 3.0.2
ChemDraw 20.1.1
Google Earth Pro 7.3.3
Java Runtime Environment 8.261
MacTeX
Mathematica 12.3.1
Matlab r2021
NVivo 12.6.1
Python 3.9.6
QGIS 3.20
R 4.1.0
RStudio 1.3.1056
SPSS 28
Stata 16.0
XQuartz 2.8.1
Zotero 5.0.88

 

Departmental Images

Carpenter Digital Media & Collaboration Lab (DMCL)
All software from:
Office // Standard
Public Labs and Classrooms
Windows ()
Software Name Software Version
ABBYY FineReader 15.0.6786
Anaconda
Atom
AutoCAD
Blender 2.93.1
Gephi 0.9.2
Java Runtime Environment 8 191
OpenRefine
Project Client (OCLC) 6.1.991
SketchUp
Sublime Text
Unity
Virtual Studio Code
Wondershare

 

Science Labs
All software from:
Office // Standard
Public Labs and Classrooms
Windows ()
Software Name Software Version
Anaconda
Arduino
C++ 2013
Cn3D 4.3.1
Eagles
IGB
Igor 6.37
ImageJ
LabChart 8.1.16400
LAS 3.4.0.272
LAS DX
Logger Pro 3.15
Mass Heat
Mesquite
NetLogo 6.2.0
Serial Cloner 2.6.1
TeXMaker 5.0.4.0
Vue

 

macOS ()
Software Name Software Version
Arduino 1.8.2
AutoDesk Eagle 9.6.2
GeoGebra 6
Logger Pro 3.16
NetLogo 6.2.0
PyMOL 2.4
BYC // Psychology
All software from:
Office // Standard
Public Labs and Classrooms
Windows ()
Software Name Software Version
Amos 5 5.0.1
Amos Student
EPrime 2 2.0.10242
EPrime 3 3.0.03080
HLM 7.01
Isscript 3.00.185
Jamovi 1.1.9.0
Net 3.5
Sentinel HASP2
Visual Studio 2005, 2008, 2012

 

Apporto (remote access to lab software — more info here!)
Windows ()
Software Name Software Version
7-Zip
Adobe Creative Cloud
(full suite)
Apporto Cloud Mounter
ArcGIS 10.8
ChemOffice Suite 2019
ChemOffice 19.1
ChemScript 19.1
Dokan Library 1.3.1.1000
Google Chrome
Kaleidagraph 4.5
Mathematica 12.1
Matlab
Maxon Cinema 4D 22
Mozilla Firefox 80.0
NCapture for Internet Explorer
Notepad++
NVivo 12
Python 3.2.2
QSR NCapture for Chrome
R 4.0.2
RStudio
SPSS Statistics 25 & 27
Stata 16
VLC
WolframScript
Zotero

 

macOS ()
Software Name Software Version
Adobe Creative Cloud
(full suite)
ChemDraw 19.1
GeoGebra Classic 6
Google Chrome
Kaleidagraph 4.5
Mathematica 12.3.1
Matlab r2021
Maxon Cinema 4D R22
Mozilla Firefox 60.0.2
NVivo 12
Python 3.8
QGIS 3.14
R
RStudio
SPSS Statistics 27
Stata
StuffIt Expander
TeX
TeXMaker
TextEdit
VLC
WolframScript
XCode
Zotero

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


College Computers: Requesting Software Changes

This article reviews LITS’ software update procedure, as well as how to request changes and/or additions.

For the list of software available on College computers, please see College Computers: Current Software Configurations.

 

LITS’ Software Update Procedure

Annually, LITS reaches out to various BMC Community Members to coordinate the software configuration lists for the upcoming year.

When: Annually — May 1st, June 1st, July 1st

Who:

All devices of a certain type are then re-imaged² with these software configurations before the Fall semester starts.


¹in the Sciences
²this ensures a consistent end-user experience and supportable computing environment

 

Requesting Changes or Additions

Requests made outside of the timeframe listed above are subject to being postponed to the following year.
  1. Gather the following information
    • Software name
    • Software version¹
      ¹if a specific version is needed
  2. Send the above to your Department head/chair or Academic Administrative Assistant

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Computer Model Selections

If you are looking for guidance in purchasing a personal computer to bring to College with you, see  What to Bring to College: Technology Edition.

This listing is for selecting or purchasing College computers (including with Grant and Research Funds).  It is updated each spring (last updated March, 2021).  Please note that all newly purchased hardware will be equipped with Windows 10 or macOS 11 (Big Sur).

  • If you are purchasing for your department, grant, research needs, etc. you may select from the models below — if you require pricing, or believe your needs differ from the provided options please contact the Help Desk.
  • If you are selecting a computer replacement, please refer to the materials you have been provided for more information related to your selection.

Windows Laptop: Dell Latitude 5420

  • 11th Generation Intel® Core™ i5-1135G7 (4 Core, 8M cache, Intel® Iris® Xe Graphics)
  • 14″ FHD Display (1920×1080) Non-Touch, Anti-Glare, IPS, WLAN/WWAN, HD Camera
  • 16GB Memory
  • 256GB SSD Hard Drive
  • 4 year warranty with accidental damage protection
  • Approximately 3 lbs
  • USB-C Dock w/ power cable

Apple Laptop: 13” MacBook Pro (requires additional funding)

  • Space Gray
  • Apple M1 chip with 8-core CPU, 8-core GPU, 16-core Neural Engine
  • 13.3” Retina display with True Tone
  • 256GB SSD Hard Drive
  • 16GB Memory (cannot be upgraded after purchase)
  • 2 Thunderbolt 3 (USB 4) Ports
  • Touch Bar and Touch ID
  • AppleCare+ Protection Plan (4 year)
  • Approximately 3 lbs

Additional funding is required for non-standard computers, alternate specifications, and all departmental or grant-funded purchases. Some specifications and models may not be available.

Desktop PC Options

Please contact the help desk if you are interested in selecting a Dell or Apple desktop PC and we will gladly work with you to build a spec that meets your computing needs.  All in One desktop options (such as an iMac or several Dell AiO models) may be a good starting point with their integrated cameras and microphones.

Additional Options

MacBook Air models with 8 GB or more (16GB recommended) of memory and AppleCare+ may be supported as secondary/research departmental computers but are not available for primary workstation replacement.

iMacs, Mac Mini and various Dell Latitude, OptiPlex, and Precision models are available but are priced individually at the time of purchase and are considered a custom order.

Ask us about tablets, 2-in-ones, all-in-ones, and alternate configurations. Please understand that not all models will be supported or sponsored by the College, or eligible for primary replacement funding.

Extended warranties are required on all College computer purchases.

 

BMC Off-Boarding Computing Checklist

Last updated: March 10th, 2022

The following applies to departing BMC faculty/staff. For new hires, see BMC On-Boarding Computing Checklist.


Table of Contents:

 

When: you know an employee is leaving

This should occur ASAP, once you’re aware they’re leaving.
  1. Have them review Departing Faculty and Staff
  2. Determine existing computing equipment
    • College-provided primary computer?
    • Departmentally-owned computer?
    • Monitors and other peripherals?
  3. Contact LITS with the above information to schedule retrieval and/or reimaging of said equipment

 

When: the employee leaves

  1. Determine their telephone extension
  2. Contact LITS with the above information to have their extension removed or reassigned

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


BMC On-Boarding Computing Checklist

Last updated: March 10th, 2022

The following applies to new BMC hires. For departing employees, see BMC Off-Boarding Computing Checklist.


Table of Contents:

 

When: you know you’re hiring

This should occur ASAP, once you’re aware that a new hire is needed.
  1. Determine existing computing equipment¹
    ¹most equipment will need to be reimaged before use by the new hire

    • Predecessor’s primary computer?
    • Departmentally-owned computer?
  2. If no existing computing equipment is available…
    • Is one of the standard models suitable?
    • Will the employee need to determine computing requirements for a custom configuration?
      Fulfillment times may vary based on LITS inventory and product availability. Thus, new employees may be provided a loaner laptop in the interim.
  3. Contact LITS with the above information

 

When: you know who will be hired

  1. Determine their phone extension
    • Will their predecessor’s extension be reassigned to them?
    • Do they need a new extension?
  2. Determine network drive access
    • Do they need read or write access to folders in the S:?
    • Do they need access to other drives such as Q: or T:?
  3. Determine if they require elevated permissions in BIONIC
  4. Contact LITS with the above information

 

When: the employee has a start date

  1. Determine their availability on or around their start date
  2. Gather their contact information
  3. Contact LITS with the above information to schedule the deployment of their College-provided machine

 

When: the employee starts

  1. Ensure they’ve setup their College account
  2. Have them review our Getting Started guide
  3. Have them login to their deskphone

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


New to Bryn Mawr College? Start Here!

Use the information and Tech Docs linked below to jump start your experience as a new Bryn Mawr College community member!


Table of Contents:

 

The Essentials: Accounts & Wireless

Account Setup

Two-Factor

Eduroam (Wifi)

What to bring

You must setup your College account before proceeding.

 

Public Technology

Public Printers

Network Drives

Print to any public Canon and store files
on our server for convenient access.

 

Email & Calendar

Office365 Overview

Access on Mobile Devices

Learn about Office365, the features it includes,
and how to access it all from your phone.

 

Software & Services

Microsoft Office
Personal devices
Microsoft Office
Public computers
Additional
Software
Moodle
Make use of this software to streamline your classwork.

 

Remote Resources

Remote Connect
LabStats
Remote Connect
Apporto
Zoom Other Tools
Access software, attend class or webinars, and more — all from home!

 

Easier Ways to Read

Office365:
Immersive Reader
Read & Write (installing)
Read & Write (using)
BeeLine Reader
Read text more comfortably and reduce eye fatigue
with these software and extensions.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Exporting E-ZBorrow History

E-ZBorrow is migrating to a new technology platform this week. Before August 31st, EZBorrow users are welcome to export their request history from the old system by following the steps below:

  1. Log in to the old E-ZBorrow system:
    1. Go to https://ezb.relaisd2d.com/?LS=BRYN
    2. Enter your OneCard barcode and click Login
  2. Navigate to your Completed Requests page:
    1. The account icon. When clicked, it shows a dropdown menu with "Hello, username," "My Account," and "Logout"Click on the green person icon in the top right
    2. Click My Account in the dropdown menu
    3. Click Completed Requests in left-side menu
  3. The Export Requests buttonExport your request history:
    1. In the upper right, click Export Requests
    2. Use the editor to include the fields you want to include in your export file
    3. Click Download to save your file

And you’re all set! The exported file is a .csv (comma-separated value) file, which you can open with a spreadsheet editor such as Microsoft Excel.

 

Network Registration

The following article applies to the College’s wired network. For access to the wifi, see Connecting to College Wifi (eduroam).


Before you start, you will need access to the following:

  • a Bryn Mawr College account
  • a laptop or desktop computer with an ethernet port¹
    ¹this may require an adapter for some devices
  • an ethernet cable

 

Step-by-Step Instructions

Visitor? (Click me!)
  1. Connect your device to an active ethernet port
  2. Navigate to netreg.brynmawr.edu
  3. Select Visitor to the campus
  4. Enter the information required
    If you do not have a visitor PIN, contact the Help Desk
  5. Read through the Acceptable Use Policy
  6. Click Register
  7. Shutdown your device
  8. Wait 5 minutes
  9. Power on your device
  10. Skip the instructions listed below
  1. Connect your device to an active ethernet port
    For most College-provided desktops, this step has already been done.
  2. Navigate to netreg.brynmawr.edu
  3. Select your role at the College
  4. Enter your College email address and password
  5. Select who owns the device
    • For College-owned devices, enter the asset tag from the green sticker on your device.
  6. Select your role at the College
    • For Students, select your expected graduation year
  7. Enter a brief description of your device
  8. Read through the Acceptable Use Policy
  9. Click Register
  10. Shutdown your device
  11. Wait 5 minutes
  12. Power on your device

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Students: Remote Learning Tools

The following article reviews miscellaneous remote learning tools that may be helpful. See also Suggested Computer Accessories.

For info regarding Software, see Software for Personal Devices.

Table of Contents:

 

Internet Access

If you are unable to use the College’s network, you could:

Sign-up for internet service

  • For video calls: up/down speeds of ≥3mbps
  • For multiple people: up/down speeds of ≥10mbps
  • If possible, use a wired connection

Use a mobile hotspot

  • Dependent on phone model and service
  • Contact your service provider for questions
  • Be aware that a Zoom call can use 2GB-2.5GB per hour

Use public wifi

Working from another Eduroam institution? (click me!)

You can connect to their instance of Eduroam using your College email and password. Click here to find where Eduroam is available.

 

Hardware & Accessories

The following accessories and devices can be useful for remote work.

Printer/Scanner

Video Conferencing Accessories

 

Device Cleaning

Disinfect your devices regularly to ensure they’re clean.

  • Un-plug and power down your device completely
  • Do not soak or directly spray
  • Avoid getting moisture in any ports
  • Use a microfiber cloth and non-abrasive cleaner
  • Check manufacturer websites for detailed info

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor