Before you start: The FAQs below use collapsible sections, click on the arrows to expand/hide information. Have a question that’s not on the list? Send it to the Help Desk! Last updated: June 09, 2021 Table of Contents: IT Support & Services Library Services Services for Faculty Educational and Scholarly Technology The Makerspace Additional Questions? […]

This article overviews some basic computer accessories suggestions for students, faculty, and staff in remote work and learning environments. All prices are from the time of writing and are thus subject to change. Table of Contents: Audio-Visual Equipment Keyboards, Mice, and Styluses Tablets Adapters Additional Accessories Questions?   Audio-Visual Equipment Upgrade your audio or video! […]

Before you start, you will need access to the following: a device with internet access Table of Contents: What is Apporto? Connecting to a Virtual Lab Computer FAQ Questions?   What is Apporto? Try LabStats first! Use Apporto if your device doesn’t support RDP* or if no computers are available via LabStats. *i.e. smartphones, tablets, etc. […]

Before you start, you will need access to the following: a laptop or desktop computer with internet access your Duo-enrolled device for two-step authentication MacOS: the Microsoft Remote Desktop application Chromebook*: the Microsoft Remote Desktop 8 app *Follow the instructions for Windows below Haverford students: Install and connect to Haverford’s VPN* *only required when not connected […]

Table of Contents: Why do I need to back up? Where can I store my backup? How do I back up? Questions?   Why do I need to back up? Backups are critical to the integrity of your data, and ensure you’ll never lose valuable files in the event of a device failure. 3-2-1: ensures your backup […]

When a student graduates, access to a variety of College accounts and online services changes. Please be mindful of the following timelines when moving data and setting up post-graduation accounts. Office 365: Email and OneDrive Ninety (90) days after you graduate, you will lose access to your college Office 365, email and OneDrive account. If […]

The terms kilobyte, megabyte, gigabyte, and terabyte have become household names, but how much data do these terms really represent? It can be very helpful to understand how large various types of files are when considering storage limitations of Hard Disk Drives, USB flash drives, email attachment sizes, or when using a cloud-storage tool such […]

If you are looking for guidance in purchasing a personal computer to bring to College with you, see  What to Bring to College: Technology Edition. This listing is for selecting or purchasing College computers (including with Grant and Research Funds).  It is updated each spring (last updated March, 2021).  Please note that all newly purchased […]

For the Spring 2021 semester, the Libraries will continue to assign simplified due dates as follows: TriCo Library books borrowed by students will be due May 22, 2021. TriCo Library books borrowed in the fall may be renewed until May 22, 2021. TriCo book due dates for faculty will not change. DVDs and multimedia equipment […]

There are many different ways you can authenticate with Duo, learn about them here and choose which is the best for you. Before you start, you may want to check out: Two-Step: Getting started with Duo Technology Tips for International Travel   Methods Available Push Notifications (via Duo Mobile) Best Overall The best balance between […]