Category Archives: Mobile Devices

Email & Calendar: Mobile Devices


Before you start, you will need access to the following:

  • a College account
  • a smartphone or tablet with internet access
  • your Duo two-factor authentication device(s)
  • the Outlook app (iOS, Android)
LITS highly recommends using the Outlook Mobile app.

 

Connection Instructions

iOS & iPadOS

Android

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Connecting Android and Chrome OS Devices to eduroam

This article has been retired. Please see the Have an Android or ChromeOS device? subsection of Connecting to College Wifi (eduroam) for the most up-to-date information.

 

Questions?

If you have any additional questions or problems, don’t hesitate to reach out to the Help Desk!

Phone: 610-526-7440
Email: help@brynmawr.edu
Location: Canaday Library 1st Floor


Mobile Device Support

Below, please find information on the level of support Library & Information Technology Services can provide for different mobile devices and e-readers. If you have any questions, please contact the Help Desk at x7440, or email us at help@brynmawr.edu.

WiFi: eduroam

Email
Contacts
Calendars
iOS (iPhone, iPad, iPod Touch)
Yes
Yes
Some
Some
Windows Mobile (phone, tablet)
Yes
Yes
Some
Some
Android
Yes
Yes
Some
Some
Other Mobile Devices

 

Varies
Varies
Varies
Varies
Nook
No
Kindle
No
Other E-Readers
Varies

 

iOS (iPhone, iPad, iPod Touch): Library & Information Technology Services can help you connect your iOS device (iPhone, iPod Touch, iPad) to Bryn Mawr College’s secure wireless network and sync your device to Office 365.

Windows Mobile (phone, tablet): Library & Information Technology Services can help you get your device connected to the College’s secure wireless network (eduroam) and sync your device to Office 365.

Android: Library & Information Technology Services can help you connect to Bryn Mawr College’s secure wireless network (eduroam) and can also help you sync your device to Office 365.

Blackberry: These are not supported devices. Library & Information Technology Services can offer advice for connecting to the College’s secure wireless network (eduroam), but can provide only generic instructions for wireless and IMAP (to sync your Bryn Mawr College email).

Other cellular devices (Nokia smartphones, etc.): These devices are not supported. Some devices may have the ability to connect to eduroam wireless and sync. Others may not be able to sync and may be limited to email or network access.

Nook: Most of these devices are not able to authenticate on eduroam.

Kindle: Most of these devices are not able to authenticate on eduroam.

Notes:

  • We may refer you to your cellular provider (AT&T, Verizon, etc.) for some types of questions.
  • Please keep in mind that mobile technology changes more frequently than computer technology; you should expect to replace these devices approximately every 2 years.
  • Please note that in all cases, support is limited to connecting to Office 365 (email, calendar, etc) and wireless networks (as applicable).  For some devices (as above) we are able to answer some questions on device usage and provide advice.  We are not responsible for third party applications, hardware issues, or any desktop-based sync applications.
  • Make sure your device is running the latest version of all firmware, and note that we cannot guarantee these services for all firmware versions.
  • All devices need a data connection to sync to Bryn Mawr services. This can be either a cellular data package or utilizing an internal wi-fi card, if present. We do not support wired connections on any device to sync to Office 365. Please note that using a cellular data connection can be very data intensive, and an unlimited data plan is highly suggested.
  • Some options above may be unavailable or support may be limited if you are syncing your device to another service or server via an “Exchange” setup.

Installing Read&Write Software

Read&Write software is free for current community members to download and install on any College- or personally-owned computer or tablet. It is highly recommended to use the Chrome extension of Read & Write.

To install Read&Write:

Read&Write Chrome Extension

  1. Open Google Chrome and navigate to the Chrome Web Store.
  2. Enter “read and write” in the search box in the top left corner of the page.
  3. Locate “Read&Write for Google Chrome” under extensions, then select the Add to Chrome button.
  4. Select the Add extension button in the pop-up window near the Chrome address bar.
  5. Click on the Read&Write icon (a purple puzzle piece) in the top right corner of Chrome.
  6. After being prompted to sign in to your Bryn Mawr College Microsoft account, select the Allow button.

Read&Write for Mac

  1. Visit https://www.texthelp.com/en-us/products/read-write/ and click Try Now
  2. Select Mac OS when presented with a gray bar to choose your operating system
    • Please see Figure A
  3. Click on the Install button to start your download of Read&Write
  4. Once the download is complete, click on the file (read&write.dmg) to start the installation
  5. Drag Read&Write to your Applications folder when prompted
  6. Navigate to your Applications folder and launch Read&Write
  7. Follow the first step up instructions Read&Write provides via pop up windows
    • Note: You will need to follow the instructions for enabling additional features under Security and Privacy to access all of the features Read&Write provides
  8. Click OK to allow Read&Write access to control System Events
  9. Select Sign in with Microsoft and log in with your full Bryn Mawr email address and password to activate your Read&Write license
    • Please see Figure B
  10. Once you have signed in successfully and the Read&Write toolbar pops up, the installation and set up are complete.
  11. Please visit https://support.texthelp.com/help/readwrite-7fdf2ac for additional information about Read&Write

 

Read&Write for Windows

  1. Visit https://www.texthelp.com/en-us/products/read-write/ and click Try Now
  2. Select Windows when presented with a gray bar to choose your operating system
    • Please see Figure A
  3. Click on the Install button
  4. Select Read&Write for Windows – US in the drop down menu to start your download
  5. Once the download is complete, click on the file (read%26write.exe) to start the installation
  6. When prompted, click Yes to allow Read&Write to make changes to your device
  7. A Read&Write installation wizard will pop up and guide you through the terms of service and the installation.
  8. Once the installation window closes, navigate to your desktop and click on the Read&Write icon to launch the software
  9. When prompted, select Sign in with Microsoft and log in with your full Bryn Mawr email address and password to activate your Read&Write license
    • Please see Figure B
  10. Once you have signed in successfully, the installation and set up are complete.
  11. Please visit https://support.texthelp.com/help/readwrite-7fdf2ac for additional information about Read&Write

 

Read&Write for iOS

  1. Visit https://www.texthelp.com/en-us/products/read-write/ and click Try Now
  2. Select iOS when presented with a gray bar to choose your operating system
    • Please see Figure A
  3. Click on the Install button to be redirected to the App Store
  4. Click Get in the App Store to start your download of Read&Write
    • Note: You will need an Apple account to download this app
  5. Once the download is complete, click Open to launch the app
  6. Click Start Setup Wizard when the prompt comes up and follow the instructions to complete your set up
  7. When prompted, select Yes I am an existing Read&Write customer and click Next step
  8. When prompted for a serial number, navigate back to this set of instructions using the iOS device on which you are setting up Read&Write and click this activation link
  9. Clicking the activation link will redirect you to your Read&Write app to activate the software and guide you through the rest of your set up
  10. Once you reach the page to configure your theme and speech settings, your set up is complete
  11. Please visit https://support.texthelp.com/help/readwrite-7fdf2ac for additional information about Read&Write

 

Read&Write for Android

  1. Visit https://www.texthelp.com/en-us/products/read-write/ and click Try Now
  2. Select Android when presented with a gray bar to choose your operating system
    • Please see Figure A
  3. Click on the Install button to be redirected to the Google Play Store
  4. Click Install in the Google Play Store to start your download of Read&Write
    • Note: You will need a Google account to download this app
  5. Once the download is complete, click on Open to launch the app
  6. Click Start Setup Wizard when the prompt comes up and follow the instructions to complete your set up
  7. When prompted for a serial number, navigate back to this set of instructions using the Android device on which you are setting up Read&Write and click this activation link
  8. Clicking the activation link will redirect you to your Read&Write app to activate the software and guide you through the rest of your set up
  9. Once you reach the page to configure your theme and speech settings, your set up is complete
  10. Please visit https://support.texthelp.com/help/readwrite-7fdf2ac for additional information about Read&Write

 

Figure A:

Figure B:

 

For help installing Read&Write visit or contact the Help Desk: Canaday first floor / help@brynmawr.edu / 610-526-7440.

For more information about ways to use Read & Write contact Grace Cipressi, gcipressi@brynmawr.edu, or visit http://www.texthelp.com/North-America.

Microsoft Office Mobile Apps

Microsoft offers mobile apps for iOS, Android and Windows Mobile to maximize your Office 365 experience while you’re on the go.  You can download these apps from your device’s app store and log in using your Bryn Mawr College email address and password. For instructions on how to set up a mail & calendar sync, please see our post on Accessing Your College Email & Calendar on Mobile Devices.

There are many apps available.  Read the advice below carefully as some of the similar names can be confusing.  Additionally, depending on the app, you may find differences between the Android and iOS versions of each app, as well as between the phone and tablet versions even on a single platform.

OneDrive for Business

Allows you to…

  • open documents with the associated Office Mobile app (Word, Excel, PowerPoint, OneNote).
  • create new folders within your Drive.
  • upload photos and videos from your mobile device.
  • share files from your Drive when away from your computer.

Please note:  “OneDrive” and “OneDrive for Business” are different services despite the similar names.  On mobile, one unified app is available, and you will need to choose a login from a school or work account.  In other cases, you may specifically need to use OneDrive for Business applications.

Office 2016 apps

  • Download mobile versions of the Word, Excel, PowerPoint, and OneNote apps, which allow you to create and edit documents when away from your computer.  When you first login to Office 365, download links are available at the bottom of the screen, or you can find the official Microsoft apps in your app store.
  • Set up Office apps on iOS devices (iPhone, iPad, etc.) using Microsoft’s instructions.
  • Set up Office apps on an Android phone using Microsoft’s instructions.
  • Set up Office apps on an Android tablet using Microsoft’s instructions.
  • Each of these apps will allow you to access some—but not all—of the features present in the corresponding full desktop application, and they have a cohesive look, feel, and navigation with the desktop and online versions.