Posted March 6, 2020
In addition to making conference calls from your desk phone, LITS provides three solutions for remote conference calling. Skype for Business The first of our options is Skype for Business which offers chat, audio, and/or video. This solution can be used for calls or meetings with up to 250 people and can be used to […]
Posted March 6, 2020

MiCollab is an optional piece of software that accompanies your College phone extension. It can be installed on your computer or smartphone. For more information about our options and the installation process, please see our Micollab setup documentation. Once you have set up your MiCollab client and enabled your softphone, please use the following instructions to make […]
Posted June 6, 2018
Record a Primary greeting and one or more optional Conditional greetings. Conditional greetings are what callers will hear when the line is busy (e.g., “I’m currently on the phone and unable to take your call”), when you’re not there (e.g., “I’m currently away from my desk”), or for extended absences (“I will be away until October […]
Posted June 1, 2018
Use your “Status” in the Bryn Mawr College phone system to communicate your availability to coworkers and to determine what happens to your phone calls when you’re on the phone, out of the office, etc. Set your Status using MiCollab desktop, mobile, or web app. Use this for: Call Forwarding Sending all calls to voicemail […]
Posted May 30, 2018

Checking Your Voicemail From your Bryn Mawr College phone Press the Voicemail key on your phone and log in using your passcode. Follow the prompts to check messages or manage your voicemail box. From off campus Dial 610-526-5555. Follow voice prompts to enter your mailbox number (usually your extension). Press *, then follow voice prompts […]
Posted May 30, 2018

The Bryn Mawr College phone system includes an optional app that you can use to interact with your Bryn Mawr College phone from a computer or mobile device. The software options bring many benefits, particularly for travelers and those on-the-go. The app also allows you to enable a Softphone, which you can use to make […]
Posted May 30, 2018
Use these guides to get started with Bryn Mawr’s phones. Questions? Contact the Help Desk at help@brynmawr.edu or 610-526-7447.
Posted May 30, 2018
This document is intended for use as part of our transition to new Mitel phones circa June 11, 2018.